Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
woo woo woo woo
Response: Thank you for the 5 star review! Published on February 11, 2021
Awesome concept!!!
Response: Thank you for being a awesome customer! Published on February 11, 2021
Very quick and efficient services
Response: That's what we like to hear! We strive on providing quick and easy service! Published on February 11, 2021
Easy to use and convenient
Response: Thank you so much for the feedback it's greatly appreciated! Published on February 11, 2021
I feel like sometimes my aversion day shouldnt have to be that much
Response: Thank you for your feedback it's greatly appreciated. We will be happy to go over this issue with you to independently confirm it with you. Please contact us at 888-963-9363. Published on February 11, 2021
I like the staff they are polite and helpful and the daily usage info sent to me to show me the usage and the account balance. I have been trying the electricity saving tips that saves me money and they are working. Thank you PLPower!!☆☆☆☆☆
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on February 11, 2021
This is very convenient and easy to use I thank you for your prompt service everytime!
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on February 11, 2021
Was easy to load and was ah simple process.
Response: Glad we can make your service experience easy and convenient as possible! Published on February 11, 2021
Thank you for the service definitely had you guys before and was very satisfied
Response: Thank you for your 5 star review! We appreciate your loyalty. We are proud to know that we meet your expectations and we are always looking to improvise our service. Published on February 11, 2021
The worse. I asked for an extension for one day and they said no due to a policy. Due to my account not being 6 months old. Terrible service and terrible people!
Response: Mr. Ray- Your review states that you asked for an extension on 2/9 and you were denied . That makes you feel that the service you received is terrible. Its not a good thing if you feel like you are not being helped when you should be . That’s a completely understandable reaction. The good news is that we can clarify the options that we have available and that should help you manage your account more effectively going forward by understanding what options are available to you and under what circumstances you can expect them. Of course, Payless Power offers pre-paid electric service with no deposit requirement. Due to this, we are limited in the amount of extension time we can offer because there are no funds held to guard against non-payment . Pre-paid service is also contingent on having available funds on the account. In Texas, pre-paid companies are allowed to disconnect service if the customer’s balance falls below $10.00. At Payless Power we allow customers to maintain service as long as there is at least $.01. So what will Payless Power do for customers who need extra time.? We have 2 options. The first is a deferred payment plan or DPP. With this we can offer your negative balance + $20 in credit and you pay it back in small installments. A customer can request one of these at a time. This can extend a customers up to several days. The second option is the same day account protection. This is available through the automated systems and by accepting this option the customer agrees to make the minimum payment by 8:00 PM that evening. There is a stipulation though, our system will not allow this protection to be added 2 days in a row.. So please keep in mind that if your balance is negative and the automated system will not approve the daily extension it’s because we already added this for the customer the previous day . We hope this explains what you can expect from us when you find yourself in a tight spot . We have as many assistance options as any retail electric provider in the state although they are not unlimited. What is unlimited is the fact that we don’t charge disconnection fees, reconnection fees, late fees , fees to make a payment through the automated systems or with a live agent, load fees or assistance fees. If you have any questions regarding this please give us all call. We are standing by to help. 888 963 9363 Published on February 11, 2021
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
