Service is very convenient and customer service representatives are extremely helpful, offer advice, and suggest solutions. Customers are concerned with maintaining electricity in their homes and sometimes need assistance in times of financial difficulties, and this company offers those solutions.
Response: Thank you Kelly Morris for your great rating. We are glad to hear that our service is convenient for you. We strive our best to help our customers and provide great tips on how to reduce electricity. Thank you for being a Payless Power customer! Published on April 04, 2018
I love that I can keep a tab on how much light is being spend a day
Response: We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible!! Thank you for being such a great customer! Published on April 04, 2018
Process has become very easy
Response: For Payless Power, providing a fast and efficient service is one of our goals !! Every day our team looks for ways to continue facilitating each process !! We are happy to have customers as excellent as you! Thank you so much for your great review Jessica!!! Published on April 04, 2018
I love how easy it is to make a payment online and how fast our light was connected.
Response: Hi Sarah we thank you so much on providing your feedback. So happy we could provide you all the tools needed to make your experience as easy and efficient as possible!! Published on April 04, 2018
I like that I can see how much I am using
Response: We try to make every tool easy and accessable to our customers and are happy to know that you have found it successful. Published on April 04, 2018
Service was a day late
Response: We're sorry for the inconvenience it looks your electricity was connected for the scheduled day if you have any questions please give us a call at 888-963-9363. Thank you! Published on April 04, 2018
I love how I can monitor my electricity usage on a daily basis via text message. The entire process is super easy from a simple phone call to set up to making a payment online.
Response: Having the ability to monitor your account with daily messages, have control, and make adjustments if necessary to benefit your pocket is something incredible! Being able to provide each of our clients with a service of excellence and super fast is what keeps us looking every day to update and improve our website and all our service! Also being able to provide a friendly and fast customer service is a source of pride for us! Thank you for your amazing review and support Glenna!! :) Published on April 04, 2018
I like that I can make my payment online it’s very helpful to me thank you.
Response: Good morning Cynthia, so happy we're able to help make your experience with Payless Power easy as possible!! Published on April 04, 2018
Great way to pay never had a problem with paying updates right when u click submit
Response: Thank you for the feedback do you know we offer autopay which allows you to have 20% flex discount just by keeping the balance above $35! :) Published on April 04, 2018
Payless Power is the light of my life
Response: WOW!!! Thank you so much for that awesome review Jesus!!! We try to go above and beyond with all of our customers!! :) Published on April 04, 2018