Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
I went with this company because it was convenient and I was trying to get on my feet. At first it was all good. Now that I’m on my feet, I switched services. I was supposed to get 60.77 refund back to my card. They said that there was no additional charges. Cool. Not cool. Right before I’m supposed to get my refund, they decided to take 69.00 and not explain why? What a rip off. God is going to fight this battle.
Response: Elica- We can definitely see why you would be upset that there was a charge just days before you were suppose to get a refund. Upon reviewing the account the autopay was active on your account generating automatic payments once the balance reached the threshold. Since the account was still active at the moment it was added to your account. We do show once the account terminated there was a refund preformed for $69.77 for the remaining balance that was left over once the account fully terminated. We would be more than happy to confirm it with you by emailing an itemized statement. Please contact us at 888-963-9363 so we may further assist you. Published on July 20, 2021
I don’t even rate this light company!!! They are such scammers. I’m waisting $20 a day of light which is almost $500 a month!!!! The lady Flor gave me the cheapest plan y’all had!!! This is ridiculous. I’m the only one living in my house!!! I DONT EVEN HAVE ALOT OF APPLIANCES CONNECTED how could this be!!!!!! I don’t even recommend this company. They are such liars!!!! Scamming people!!
Response: We understand how alarming this would be to get a charge of $20 just for one day of service after being told this was the cheapest plan. We would love the opportunity to speak to you about your charges, so that we can help you in any way we can. Please keep a couple of things in mind. The first this is that the daily fee includes up to your first 17KWH of usage each day. Anything over that will be charged at the low KWH rate . There is a breakdown of this on your Electricity Facts Label under plan documents in your customer portal. You are not being charged the daily fee in addition to all of your usage. The fee covers the first 17KWH per day or first 510 KWH in your 30 day billing cycle. What if you don’t use 510? Our system will reconcile your account each month to ensure you are not being overcharged the average monthly KWH rate listed on your plan document. A supervisor can see what was used at your residence last summer to see if its in alignment . We can also show you how to independently verify if Payless Power (or any company you may use in the future) is billing you for the actual usage you consumed. All retail electric providers use the same meter data and this can be checked free of charge via Www.SmartMeterTexas .com . This is a site operated by the state and is not affiliated with Payless Power however the information you will need to enroll is listed in your customer portal. Published on July 20, 2021
Very easy to check account. I have never had any issues making payments. Rates always seem to be reasonable.
Response: We are proud to know that we meet your expectations and we are always looking to improvise our service. Published on July 20, 2021
Very good service
Response: Thank you for the 5 star review! Published on July 20, 2021
Customer Representative was very helpful when I called in and he explained everything and got everything so I could just log in and pay.
Response: Thank you Victoria. We are always happy to help ???? Published on July 20, 2021
Easy to sign up for.
Response: Glad we can make your experience easy as possible! Published on July 20, 2021
Super easy to manage account! Happy customer here!!
Response: Thank you so much for the feedback it's greatly appreciated! Published on July 20, 2021
Payless power is best electric company I’ve had in years. Great rates during cool season. Highly recommended
Response: Thank you so much for being a loyal customer! Published on July 20, 2021
Making payments on line couldn’t be easier. And knowing my daily usage is very convenient.
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on July 20, 2021
Awesome . They really work with you . Thanks
Response: Thank you so much for being an awesome customer! Published on July 20, 2021
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
