Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
Easy love the text updates
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on September 16, 2021
My daily use dropped from $5:33 a day to $3:33a day….Payless Power really does save you MONEY….
Response: Thank you Anthony. We are always happy to help ???? Published on September 16, 2021
Best light plan I have ever had no stressing that bill will be too high and they keep you updated as to your balance would highly recommend it
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on September 16, 2021
They keep u notified
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on September 16, 2021
Love it the prepaid service and the adding money as well.
Response: Thank you Camille for the awesome feedback, It's greatly appreciated! Published on September 16, 2021
It’s great and terrible at the same time that to receive good customer service, I had to switch to a smaller prepaid company. I’ve not ever had any problems since using this company and as long as they offer service in my area, I’ll never switch.
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on September 16, 2021
Pretty decent light company, just wish the balance wasn’t days off.
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on September 16, 2021
So easy and convenient
Response: Thank you so much for the awesome feedback! Published on September 16, 2021
The kilowatts are too high. I turned my power off and if’s still taking my money fast
Response: Ms Millner. Your review comments state that our rates are too high and your funds are being depleted too quickly… even though you are turning off things at your home in an attempt to say. Its definitely not good if a customer feels like they are not being billed correctly or are paying to much for something as essential as electricity. A supervisor will contact you shortly do go over your account and discuss the best options available for you. You can also call us at 888 963 9363 for immediate assistance. We will do our best to help you makes sense of the situation and outline your best options. Published on September 14, 2021
The reason I gave one star, is because I can’t give “0” star. I haven’t been using power on purpose (air condition broke. On been averaging 15 kWh a day for two weeks. Now my last two usages are 39 and 51 kWh. Why are y’all stealing my money?
Response: Mr. Holley- You have stated that your usage shot up with out explanation even though your air conditioner has been broken. You were using 15 KWH daily but over the last 2 days it jumped up to 39 and 51 KWH. You don’t understand why this is happening but it makes you feel that Payless Power is stealing your money. Unexplained fluctuations in your usage are never a good thing and if you have a plan with daily billing this can be extra alarming. The good news is that this indicated that our daily invoicing is working to benefit you. Daily billing is intended to get your attention so you can make changes or get answers. Your usage spiked and you noticed immediately so that’s a good thing. But why has this happened. That is an important question but one Payless Power will not have a specific answer for . What we can do is review your usage and confirm whether the meter has reported it accurately or not . You also mentioned that your AC had been broken. Was it fixed recently? We bill 2 days in arrears so that can cause some confusion at times as to when the charges on the invoice were actually consumed. Also if you call us we can review your usage on those days in 15 minute increments to see if there were spikes during select parts of the day. In many cases this will help a customer pinpoint what was using the power. Finally, all electric providers use the same meter reads to bill their customers so if Payless Power reported that you used 51 KWH on a day, then any other company would have reported the same usage. Still, its’s always helpful to be able to verify that the power your company says you are using is correct. You can do this by enrolling at www.smartmetertexas.com . This is a free site operated by the State which allows you to see your daily meter reads at the same time we receive them. That way you can always be assured that any company you use is billing you for the correct usage. We sent you an email with the required information to enroll. Call us at 888 963 9363 with any questions or assistance. We are here to help. Published on September 09, 2021
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
