Thanks for the great service
Response: Thank you for being a great customer! Published on January 02, 2019
It has been a painless and easy to use system for paying my electric bill. Even when I’ve had a hard time paying the bill they have alternative methods so you don’t get behind too far.
Response: Thank you Tony for being a loyal customer! Published on January 02, 2019
Easy to pay; easy to add and/or remove cards. Also love the text alerts with my balance.
Response: Thank you so much for the feedback. Glad we can make your experience using our service easy & convenient as possible. Published on January 02, 2019
Easy payments and great service!
Response: Thank you for being a great customer! Published on January 02, 2019
So far so good, first few days had a couple of days where the kw surged very high but has been steady since. Hopefully that doesn’t happen again.
Response: Thank you Daniel for the feedback it's greatly appreciated. You can also audit these reading daily by viewing your usage on www.smartmetertexas.com. This a free site operated by the State that shows you how much energy you home uses in increments from 15 minutes to a month. You can use this information to validate what your electric company bills you for and also determine what is consuming the power at your home. Published on January 02, 2019
I love the updates.
Response: Thank you for the 5 star review! Published on January 02, 2019
Easy and simple process.
Response: Happy we can make your experience easy as possible. Thank you for the feedback. Published on January 02, 2019
Very good service
Response: Thank you for the 5 star review! Published on January 02, 2019
Payless Power is by far, the best company I’ve ever used!…I manage my account,pay my bill,and watch daily usage on my phone!…There’s no lumpsum down payment/deposit and no hidden fees for contracted employees or meters!…Best decision I EVER made!!!!
Response: Thank you so much Kortney for that awesome feedback! Glad we met your expectations on providing the best service. We enjoy having you as a customer(: Published on January 02, 2019
U guys are expensive
Response: Thank you, your feedback is very important to us. Please note that Payless Power offers a bundled rate, this includes the energy charge, delivery and meters charges. By signing up with autopay you can save 20% off our standard rate. Published on January 02, 2019