Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
They yea but 26c is crazy
Response: Hi Rickey, Thank you so much for the 5‑star rating — it truly means a lot. I took a moment to read your comment, and while parts of it came through a bit unclear, I’m hearing that something about the “26c” stood out to you. I appreciate you sharing that, because feedback like yours helps us understand what catches a customer’s attention and how we can keep improving. If there was a specific detail you were trying to point out or something you’d like us to take a closer look at, I’m here and happy to help. Just let me know what you were referring to, and I’ll make sure you get the support you need. Published on January 19, 2026
Have been with Payless for years love it
Response: Hi Tanya, Thank you so much for sharing your feedback with us. It’s great to hear how long you’ve been with Payless Power, and I truly appreciate you taking the time to let us know you’re loving your experience. Your loyalty means a lot, and it tells us we’re moving in the right direction for customers like you. Published on January 19, 2026
I lied it when I first opened my account 3 months later my bill doubled on me I honestly don’t know how it happened but I think other companies were cheaper than this.
Response: Hi Karolynn, Thank you for taking the time to share your experience. I hear your concern about seeing your bill increase after a few months, and it makes sense that this would catch your attention—especially when you’re comparing options and trying to understand what changed. Bills can shift based on the number of kWh used, and with the colder weather recently, many customers have seen higher usage from running their heaters since heaters consume a significant amount of electricity. Our pricing remains competitive and can be compared with other providers anytime at powertochoose.org. If you’d like, our Customer Care Team can walk through your bill with you step‑by‑step to help pinpoint exactly where the increase came from and ensure everything aligns with your plan. You can reach us at 1‑888‑963‑9363, Monday through Friday, 9:00 AM to 5:00 PM. We’re here to help you feel confident in your service and understand your usage moving forward. Published on January 19, 2026
I would like to sign up for auto pay. Thanks
Response: Hi Michael, Thank you for reaching out and letting us know you’re interested in getting set up with autopay. It’s great to hear you’re looking for a convenient way to manage your payments, and I appreciate you taking the time to share that with us. You can easily enroll in autopay by logging into your MyAccount Portal and selecting the card you’d like to use. If you’d prefer a little extra support, our Customer Care Team is also available at 1‑888‑963‑9363, Monday through Friday from 9:00 AM to 5:00 PM, and they’ll be happy to walk you through the setup. Published on January 19, 2026
Very straight forward
Response: Hi Cooper, Thank you for taking the time to share your thoughts with us. It’s great to hear that your experience felt very straightforward, and I’m glad the process met your expectations. Feedback like yours helps us understand what’s working well so we can continue delivering that same clarity and ease for every customer. Published on January 19, 2026
Very easy to set up. We’ll see how quickly it’s turned on, though: THEN I will update my rating
Response: Hi Sherri, Thank you for sharing your experience so far. I hear that the setup process went smoothly for you, and you’re now watching to see how quickly the service is turned on. It makes sense that timing matters, especially when you’re planning around the connection window. To help set expectations, connections usually take 4–6 hours depending on the current workload of the Transmission and Distribution Service Provider. When payments are made before 6:00 PM, they’re typically completed the same day. Published on January 19, 2026
Great timing and very affective
Response: Hi Cherokee, Thank you so much for sharing your experience with us. It’s great to hear that the timing worked well for you and that you found the service effective. Feedback like yours helps us understand what truly makes a difference for our customers. Published on January 19, 2026
I really love using prepaid light
Response: Hi Abel, Thank you for sharing your thoughts with us! It’s great to hear how much you’re enjoying the convenience of prepaid electricity—it sounds like it’s been a good fit for the way you like to manage your energy use. We understand how important it is to have a service that gives you control and flexibility, and we’re glad it’s working well for you. Published on January 19, 2026
So easy!i great customer service! Love it
Response: Hi Sara, Thank you so much for sharing your experience! It’s wonderful to hear that everything felt so easy and that our customer service stood out to you. We work hard to create a smooth, supportive process, and feedback like yours lets us know we’re on the right track. Published on January 19, 2026
Love how easy and simple the sign up and reloading my account was and is
Response: Hi Yesenia, Thank you for sharing your experience with us! It’s great to hear that the sign‑up process and reloading your account felt easy and straightforward— that’s exactly the kind of experience we want you to have each time you log in. Your feedback lets us know that the tools we’ve put in place are working the way they should, and it also helps us keep improving. Published on January 19, 2026
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
