
Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
Great service , customer service is excellent
Krystala T.
in Euless
Publicado el August 13, 2025
Response: Hi Krystala, Thank you so much for sharing your experience! We’re thrilled to hear that you received great service and found our customer care team to be excellent. It means a lot to know that our efforts to provide attentive and helpful support are making a positive impact. Published on August 13, 2025
I think you are manipulating my reported usage. I think you are not being truthful.
Mary B.
in Kemah
Published on August 13, 2025
Response: Hi Mary, Thank you for sharing your concerns. We understand how important it is to feel confident in the accuracy of your usage reports. It’s completely valid to question anything that doesn’t seem right, and we appreciate you taking the time to reach out. We want to assure you that the usage data reflected on your invoice comes directly from the Transmission and Distribution Service Provider (TDSP), and we do not have the ability to alter or manipulate that information. If you’d like, we can help you review your usage history in detail and even request a meter verification from the TDSP to ensure everything is functioning properly. Our goal is to make sure you have full transparency and trust in the process. Please feel free to reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. You can also view smartmetertexas.com and register your account to audit your meter readings to make sure you are being billed for what the meter is reporting. Published on August 13, 2025
great service..
Thomas R.
in Big Spring
Published on August 12, 2025
Response: Hi Thomas, Thank you for sharing your experience with us. It’s great to hear that you received excellent service—that kind of feedback means a lot. We understand how important it is to feel supported and valued, and we’re glad our team delivered that for you. Your review helps us continue to focus on what matters most: providing reliable, attentive care every step of the way. Published on August 12, 2025
worst services i’ve ever experienced. beyond expensive & they are unfair . they gave me a random persons bill on top of mine
Alana S.
in Houston
Published on August 12, 2025
Response: Hi Alana, Thank you for sharing your experience. We understand how frustrating it must be to receive a bill that doesn’t seem to belong to you, especially when you're already feeling the service hasn’t met your expectations. We hear your concern about the billing process and the charges you’ve described. It’s important to us that every account is handled fairly and transparently. When there are multiple points of association between accounts, it can sometimes trigger a review or reassignment of balances—but this should always be clearly communicated and based on verified information. To help resolve this, we’d like to take a closer look at your account and the billing details you received. If you’re open to it, please reach out to our Customer Care Team directly at 1-888-963-9363 during standard business hours with your account information so we can investigate and ensure everything is accurate and properly assigned. Published on August 12, 2025
Great service awesome company great prices.
Johnny R.
in Dallas
Published on August 11, 2025
Response: Hi Johnny, Thank you so much for sharing your experience! It’s great to hear that you received excellent service and found our prices to be competitive — that kind of feedback means a lot to us. We truly value customers like you who take the time to let us know what’s working well. Your words reinforce our commitment to providing both quality service and great value. Published on August 11, 2025
Trying To Reactive My Account
Alex M.
in Houston
Published on August 11, 2025
Response: Hi Alex, Thank you for sharing your experience. I understand how important it is to get your service up and running again, and I can see how this situation might be frustrating. We appreciate you reaching out and want to make sure you have the right information moving forward. When an account has been fully closed, a new account is required to restart service. Our Customer Care team is here to help guide you through that process and ensure everything is set up smoothly. Please don’t hesitate to contact us directly at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM—we’re ready to assist you every step of the way. Published on August 11, 2025
Very easy and straight forward. Prices are a bit high but still very much enjoying the service in this summer heat good. Good company so far, no complaints.
Michael A.
in Dickinson
Published on August 11, 2025
Response: Hi Michael, Thank you for sharing your experience! It’s great to hear that the service has been easy to use and especially helpful during the summer heat. We understand that pricing is an important factor, and we appreciate your honest feedback on that. Published on August 11, 2025
God Bless You!! Blessings From Pastor Rizwan Fazal
Rizwan F.
in Corpus Christi
Published on August 11, 2025
Response: Hi Pastor Rizwan, Thank you so much for your kind words and blessings—we truly appreciate your thoughtful review. It means a great deal to know that our service made a positive impression on you. We’re always striving to create experiences that reflect care and respect, and hearing from you reinforces the importance of that mission. Your encouragement inspires us to continue serving with heart and purpose. Published on August 11, 2025
Good fast and easy
Ethan G.
in Midland
Published on August 11, 2025
Response: Hi Ethan, Thank you for sharing your experience with us! It’s great to hear that you found the process good, fast, and easy — that’s exactly what we aim for. We understand how valuable your time is, and we’re glad we could deliver a smooth and efficient experience. Your feedback helps us stay focused on what matters most to our customers. Published on August 11, 2025
Very easy and straight forward. Prices are a bit high but still very much enjoying the service in this summer heat good. Good company so far, no complaints.
Michael A.
in Dickinson
Published on August 08, 2025
Response: Hi Michael, Thank you for sharing your experience! It’s great to hear that you’ve found our service easy and straightforward to use—especially during the summer heat when reliability really matters. We understand that pricing is an important factor, and we’re always looking for ways to ensure our services deliver strong value. Your feedback helps us keep that focus sharp. We’re glad to know you’re enjoying the service and that things have been smooth so far. Published on August 08, 2025
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Christine M. en Killeen
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Julia L. en Webster
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Kalandra H. en McKinney
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.