I like paying as I go instead of a surprise bill at the end of the month. And they still have extensions, in case you get in to a real bind. Loving the service.
Response: We appreciate you for giving us a high rating and review! Payless Power is proud to provide you with affordable and reliable prepaid services. Published on April 14, 2025
Good electricity, easy to get easy to pay. Very good customer service.
Response: Payless Power is proud to provide you with electricity services you can rely on! Published on April 14, 2025
Payless is the company you need to get they the best
Response: Thank you for your high rating! Published on April 14, 2025
Love it! Love the text messages everyday updating on balance!
Response: Thank you for taking the time to rate and review our services! Published on April 14, 2025
Worst service ever. No customer service after 5 is ridiculous for working customers.
Response: Thank you for taking the time to reach out to us about this issue, Faron. We understand how vital it is for our customers to get assistance with their services when they need it most, and how frustrating it can be when a live representative is not available over the phone. Please keep in mind that we have 24/7 automated assistance for making payments, setting payment arrangements and so on available through the My Account Portal at paylesspower.com or through our automated phone system. We provide after hours email support, which is available until 9PM Monday through Friday. It is also available from 9AM through 5PM on Saturday, and from 11AM to 8PM on Sunday. If you have any other questions or concerns, please contact us at 1-888-963-9363 Published on April 10, 2025
We appreciate the customer service and service we receive from you guys. Thanks so much. Keep up the good work
Response: Thank you for choosing to rely on Payless Power for your electricity needs! Published on April 10, 2025
great services !
Response: Thank you for the high rating! Published on April 08, 2025
I have had your service before & you were always willing to work with me anytime I had a problem & needed help with my bill. You are truly a company that really cares about your customers & not just their money either. Sincerely, Laura Finch 04/08/2025
Response: Thank you for giving us a high rating and a thoughtful review, Laura! Payless Power is proud to provide you with services you know you can rely on. Published on April 08, 2025
The process to sign up was extremely easy.
Response: Thank you for your review! Payless Power looks forwards to servicing your home. Published on April 07, 2025
So far really liking the daily updates and ease of keeping track of my usage!
Response: Thank you for the high rating! Payless Power is thrilled to know you are satisfied with the services! Published on April 07, 2025