Great service, awesome customer service and support
Response: Thank you for being a great customer! Published on September 19, 2023
I like It just wish the KLW was lower but it’s fine love it
Response: Thank you Felipe for the 5 star review! Published on September 19, 2023
look !!!! i live in texas and its just me and my wife its been 105 degrees everyday if not hotter .payless cut my electric off in the middle of a heatwave now im sick and i have to take my 67 year old wife to the hospital because i am thinking she has heat stroke what kinda ppl does something like that .Payless says they “care about their customers “well if thats caring then ive got a whole different idea about the meaning on that ..not only is our power off but while its off the are still adding more money to it everyday making it even harder for us to pay the bill what the hell are yall doing ….we are over 60 and on a fixed income and without a vehicle out in the country my wife could be very sick because of the heat now i have to walk ten miles in the het and leave her alone because our phones are dead …..wow
There’s really only one thing I dislike and that’s the $5 charge for not adding $75 when adding money to my account. To clarify, the minimum amount you must add is $75 and if you only have $60 and you pay that, then $55 is add to your account and you’re charged $5 for not making the minimum payment. Otherwise I love it. I get constant notifications letting me know what my balance is and how many days I have left making it easy to budget for my next payment.
Response: Mr. Singleton- Thank you for your comments. The minimum usage fee can be impactful for same customers, but we do have a way to avoid it and make smaller payments. If you enroll in autopay n the system will allow you post payments as low as $40 with no fee. Just log on to your Payless Power My Account Portal to enroll or update autopay settings. 888 963 9363 Published on September 11, 2023
La verdad no sirve para nada luz cortada nunca me dieron numero de cuenta ni me llego bill y te tienen mas de tres horas en espera y no responden y la mayoría de las veces el teléfono sale cortado té cuelgan no tienen seriedad ni responsabilidad muy mal servicio y mala atención no lo recomiendo para nada y no dan Opcion en línea para ver la cuenta con la dirección la verdad estoy super disgustado con esta situación llevo todo el día sin luz y nada resuelven
Easy & simple love it here
Response: Thank you Israel for the feedback it's greatly appreciated! Published on August 29, 2023
So far so good very good service very very very good service
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on August 29, 2023
Very awesome wtg
Response: Thank you David for the feedback it's greatly appreciated! Published on August 29, 2023
Very easy and convenient to you and understand especially for someone who barely understands electronics
Response: We are proud to know that we meet your expectations and we are always looking to improvise our service. Published on August 29, 2023
💕💕💕💕💕
Response: Thank you for the 5 star review! Published on August 29, 2023
