Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
Hi, First of all, i would say Payless Power is a fraudulent company. They have been charging 50 cents per kWh used. When I called the customer service team, they are saying you are in a different plan and your old plan is no longer exists. I told them I never got any communication from you about the plan change, moreover, in the entire state of Texas there is nowhere power is costing 50 cents per kWh. This company is the biggest fraudulent power company in the Dallas area. Try to avoid them as soon as possibel. Regards, Raj
Response: Mr Muppavarapu- Your comments states that you feel you have been billed fraudulently and that you are paying up to .50 per KWH. Its not a good thing when a customer doesn’t understand their plan or billing so thank you for the opportunity to address your concerns. Please note that you are not billed .50 per KWH. Your plan does charge a daily customer fee of $3.20 per day and this includes up to your first 17KWH at no extra charge. If you use more than 17 KWH you are charges and the established per PWH rate. Since you are a very low user of power (less than 10 KWH per day) then our plans may not be right for you. Call us at 888 963 9363 to discuss your options and confirm your mailing address so that any refund may be delivered back to you promptly . 888 963 9363 Published on April 30, 2022
Don’t get this service!!! I REPEAT don’t get this service.. I should have listened to the reviews.. I noticed my usage was getting more and my days shorter.. so I was curious and started looking at the usage chart and for the month of March it showed I used the exact amount for each day.. example each Friday was 39 kilowatts for the whole month and all the other days were the exact same with a different amount for each day but we’re the same each week all the way until the end. So I notified the company and was told my meter malfunctioned Feb 21 and that I was billed correctly for the month of March.. there is no way possible that can happen.. my attorney is already on this.. I refused to let this company get over on me.. don’t fall into this trap.. ???????????????????? bad service.. im only putting one star cause it said I had to fix the highlighted area so I put one when it don’t deserve that..
Response: Mr Cantu- Your comments state that you feel you are being charged fraudulently and so you are calling your attorney. This is based on observations that you made that show each day of the week to be billed the same amount over a period of time. While there are technical issues with your Centerpoint owned meter that may explain this, it us understandable why you would be upset and distrustful. It is our responsibility to answer your questions and provide documentation showing that you have been billed correctly based on the usage recorded by your meter While you have already spoken to supervisors please note that your complaint has been escalated and a supervisor is calling you to discuss next steps. We will provide you a written supervisory review of the billing situation within 10 days and if adjustments to your billing are due they will be made by that time. Please also keep in mind that if you have concerns about Payless Power or any electric provider you may use in the future, you may open a complaint with the public utilities commission at 888-782-8477 or 512-936-7120 Published on April 28, 2022
great service, thanks
Excelente servisio datos fecha
Easy to do and cheap to set up the account
Response: Thank you Addyson for the 5 star review! It's greatly appreciated! Published on April 22, 2022
It was fast and easy.
Response: Thank you for rating us! We are proud to meet your expectations. Thank you for allowing us to improve and innovate our services. Published on April 22, 2022
Thanks for the convenience!
Response: Thank you for the 5 star review! Published on April 22, 2022
Great rates! Let’s you see your usage daily. Highly recommended.
Response: Thank you for being a great customer! Published on April 22, 2022
Exalent services
Response: Thank you for the feedback it's greatly appreciated! Published on April 22, 2022
thank you for making this easy.
Response: We are truly thankful for you as a customer and we thank you for taking the time to leave a review for our company. Published on April 22, 2022
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
