Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
This is a SCAM; I wouldn’t suggest this to no one !!
Response: We would love the opportunity to speak to you about your charges, so that we can help you in any way we can. We invite you to reach back out to us via email or phone, so we can offer further assistance. Published on June 07, 2022
I wish I could give 0 stars. This company is not affordable at all.
Response: We are so thankful for your review and would love the opportunity to speak to you about your charges, so that we can help you in any way we can. We invite you to reach back out to us via email or phone, so we can offer further assistance Published on June 07, 2022
They suck very badly
Response: We are truly thankful for trying our service. We would like the opportunity to improve how we serve you and our other customers. Would you please reach out to us by phone or email, so that we can get more information on how to improve? Published on June 07, 2022
I do not recommend this company, been with them for about 3 years now and all this time I’ve been charged about 10-15$ per day. And now they added that a minimum payment of 75$ must be made if not they’ll charge you a $9.95 service fee charge. Wow
Response: Your comments states that you are unhappy with the recent addition of the minimum payment fee. That is understandable but necessary for us to continue to offer some of the most affordable rates in Texas . You can avoid this fee not only by making larger payments but by enrolling in autopay . You can set autopay to make payments as low as $40 without the fee. Also if you need time to get to a payday so that you can start making larger payments, call us . We may be able to assist. 888 963 9363. Published on June 07, 2022
Uncaring and Heartless. Do not waste your time. just tested positive for Covid and unable to go get paycheck to.pay my bill which I have extended til 8 pm when after that they are not going to hesitate nor care that they are shutting down my electricity not only on a person who is contagious but battling illness . Last month was another debacle as I moved to another residence and they set up new account but failed to shut down the other older one and was turned off as I was paying bill on older account and not aware. I came home to my refrigerator with warm meats and veggies. Over $200 of groceries thrown away but they did not care cause they got their $13 that was owed from.other account and had audacity to say that even though I made payment to.old account that I still needed to pay at least $20 to get AC back on at new place A total.of 24 hours with no power. Reimbursement? Nope. Heartless Yeah. They are not what you guys want for energy company.
Response: Mr.Dalton you stated you are not happy with the service as you are having trouble making a payment and battling an illness. We can assure you we have options available that will help extend your bill as long as these options have not been utilized we will be able to assist you on extending your service. A supervisor will be reaching out to you to go over your account to see what options are available also go over your previous account that you had before creating the new one to give you a better understanding on what is going on with the accounts. Published on June 07, 2022
Muy recomendable
They suck. 60 dollars worth of lights in 5 days.
Response: We are so thankful for your review and would love the opportunity to speak to you about your charges, so that we can help you in any way we can. We invite you to reach back out to us via email or phone, so we can offer further assistance Published on June 03, 2022
I really use to like this company until they went up that’s not the only issue there employee Malik hung up on me the first time never called back I called back I end up speaking with him again I ask if I could speak to a manager he hung up the phone on me that is horrible customer service he needs to be suspended or let go I work in customer things like that is unacceptable In that field he was trying to compare gas prices to my problem and it didn’t make since I tell you this something needs to be done with him or I’m gonna take It further by speaking to a CEO or something check your calls and employees!
Response: Ms Williams- A manager will be contacting you on Friday 6/3/22 to discuss your experience. Published on June 03, 2022
The new policy for making payments is not as convenient. I may be shopping around for a cheaper company with rewards if I will have to make a big payment regardless
Response: Ms Trevino- Your comment states that you are not happy with the new payment policies so you may be looking elsewhere. That is an understandable reaction. Please note that we offer just about the cheapest rate available in Houston without gimmicks. We can continue to do this by implementing these policies . You can avoid the fee by making a payment of $75 or more or my enrolling in autopay. With autopay you can set it to post payments as low as $40 with no fee. Making the larger payments will also reduce the amount of times you actually have to make a payment per month and this will provide a superior customer experience for you. Please call us at 888 963 9363 if we can be of assistance. Published on June 03, 2022
The 9.95 they have started charging if you don’t pay 75.00 or more is horrible. All people can’t do that. Time to find a new company
Response: Ms Merriweather- Your comments states that you are unhappy with the recent addition of the minimum payment fee. That is understandable but necessary for us to continue to offer some of the most affordable rates in Texas . You can avoid this fee not only by making larger payments but by enrolling in autopay . You can set autopay to make payments as low as $40 without the fee. Also if you need time to get to a payday so that you can start making larger payments, call us . We may be able to assist. 888 963 9363. Published on June 03, 2022
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
