Really good service. I had service the entire time during the snowstorm in Texas. The customer service representatives are always friendly and helpful when I call in. The only downside is that with a prepaid account they disconnect your service as soon as you are negative which you don’t know until the day of. It would be nice if it could be extended to the next day. With me it’s not money it’s time and I don’t do contracts at these kinds of businesses.
Response: Thank you for your 5 star review! We appreciate your loyalty. We are proud to know that we meet your expectations and we are always looking to improvise our service. Published on August 19, 2021
Payment plans and extra time for payment available. Service is also restored quicky when forgetful …
Response: Thank you for sharing your service experience! Published on August 19, 2021
Very easy to pay on line.
Response: Thank you so much Destiny for the feedback it's greatly appreciated! Published on August 19, 2021
THANK YOU FOR MAKING THIS SO EASY FOR ME AND MY FAMILY
Response: Thank you Cesar. We are always happy to help ???? Published on August 19, 2021
Very efficient! Quick and easy.loved it!
Response: Thank you so much for the 5 star review! Published on August 19, 2021
Reasonable priced, and will work with you if you having hard times and need extensions , great customer service. I recommend to everyone I know
Response: Thank you very much for the kind words. We truly aim as high as possible to do right by our customers. Published on August 19, 2021
Payment process was straight forward and easy.
Response: Glad we can make your service experience easy as possible! Published on August 19, 2021
Need to have regular monthly plans, would be better.
Response: Thank you for the feedback it's greatly appreciated! Prepaid can be treated like a monthly plan by making one large single payment that will last the whole month and if balance is still positive it will rollover to the next month. This will help by not having to worry about making a payment for the month. Published on August 19, 2021
Easy process!!!!!!!
Response: Glad we can make your experience easy as possible! Published on August 18, 2021
Easy to pay online
Response: Thank you so much David for the feedback it's greatly appreciated! Published on August 18, 2021