Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
Easy to use and great service. Would highly recommend..
Response: Thank you for being a great customer! Published on February 17, 2022
Easy access would definitely recommend
Response: Thank you for the 5 star review! Published on February 17, 2022
Payment was quick and easy.
Response: Glad we can make your payment process easy as possible! Published on February 17, 2022
I would prefer a monthly bill however it is an easy process
Response: Thank you for the feedback it's greatly appreciated! Published on February 17, 2022
Great savings thank you
Response: Thank you for being a great customer! Published on February 17, 2022
I’m so glad & grateful to have Payless power as my electricity provider. As a prepaid provider it’s not as costly as everyone thinks…atleast no for me. They have been so understanding & helpful during the entire covid chaos. The staff I’ve had the pleasure of talking to are so polite and willing to help find solution or answers to my questions. Thank you!
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on February 17, 2022
The worst company they charge me 30 dollars a day if there were negative stars to show how bad they are I would definitely choose negative stars
Response: Mr Martinez- Your comments state that you are very upset because on some days your charges are up to $30 per day. This is a huge problem and a review of your usage clearly shows why you are upset. Your home is consuming a lot of power and . This is presumably because the low temperatures in your area have ranged between the teens and 30s almost every night this month. Someone will be reaching out to you to discuss your situation. You can also call us for more information at 888 963 9363. Published on February 15, 2022
This service is a scam, they charge you a $3 daily fee for your first 17kwh completely ignoring the rate you agreed upon.
Response: Mr. Wilson- You comments state that you feel Payless Power is a scam because you are charged $3.00 per day for your first 17 KWH which is not the rate you agreed upon. Its not a good thing to feel you are not being billed by the terms as you understand them . Our service works in the following manner. You are charged a daily fee (in your area this fee is $2.84 + tax) and this includes the first 17 KWH at no extra charge . If you use over 17KWH your fixed rate kicks in. This is great for slightly below average to very high energy consumers. If you very little power , it may not be the best fit for you. A supervisor is reaching out to you to answer your questions and since your complaint falls within your rescission period you can still switch without an early termination fee. She will go over that option with you as well . 888 963 9363 Published on February 15, 2022
Horrible company to go with I’ve sent two messages for someone to contact me an no one has done so yet. I keep trying to log into my account and it keeps saying it doesn’t have an account with my info but when I put in my info to add money it finds my account with no problem. This system is very fucked up an this company needs to be shut down for their poor performance.
Response: Ms Cook, Your comments show that you were having issues being able to access your My Account Portal and this was making you very upset and frustrated. This is understandable and we have no doubt all been in a similar situation with various business websites. I know I have and nothing is more irritating . My records do show that we responded to your message on 2/9/22, 3 minutes before your posted your review so you may have been writing it as we were responding. That response included detailed instructions including a new default password and instructions on how to change the password once you gain access to the site. We did not hear from you again on the matter so we trust that it was resolved to your satisfaction . You can always contact us at 888 963 9363 for any future assistance . Published on February 15, 2022
I have never spent so much money on a prepaid light company in my life I have spent over 100$ In a week. I had a switch hold on my account I paid it off and the hold is still on my account. I can’t even switch companies do to the lack of y’all doing your job. I’m soo upset I wouldn’t recommend this company to anyone.
Response: Ms Miranda- Your comments state that you feel that you were overcharged and that the switch-hold remained in place after your deferred payment plan was paid off. That is a very serious situation and if this was your understanding of the facts it is little wonder why you were dissatisfied. The good news is that any charges and usage can be verified independently via www.smartmetertexas.com and you can register for this free site through our customer portal. Last week’s cold front resulted in the highest charges many customers have seen since last February . This is because low temperatures for many customers hit single digits during the middle of the week. Thankfully, they did not hear last year’s lows and the Texas energy grid was able to keep up with demand but the demand was very, very, high. Always rest assured that your individual energy demand can always be verified. Feel free to reach out if you need assistance in doing so. We would also like to get more information regarding your switch-hold issue. Our records show that the request to lift the hold was submitted 36 minutes after you made your payment and the request to lift the hold was completed 38 minutes after that. If you experienced something different we would love to look into it for you . 888 963 9363 Published on February 15, 2022
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
