Love this electric company so far. The daily alerts are a great way to keep up with my balance and elec usage. Making a payment took all of 30 seconds. So much easier then Txu.
Response: Pamella, We greatly appreciate your feedback! Happy we can make your experience using our service easy as possible! Published on May 17, 2019
Yall suck and yall think ya slick .. Shit got me paying every week
Response: Bri, Thank you for commenting. Your feedback you are very important to us and we strive to bill our customer’s accurately. We will be happy to go over this issue with you to independently confirm it with you. You can also audit these reading daily by viewing your usage on http://www.smartmetertexas.com. This a free site operated by the State that shows you how much energy you home uses in increments from 15 minutes to a month. You can use this information to validate what your electric company bills you for and also determine what is consuming the power at your home. Published on May 17, 2019
Running same amount of electricity bills seems to be going up daily
Response: Jamarl, thank you for commenting. With the weather changing you will see a change in your usage consumption this will be the main factor. You can verify using your Customer Portal & see how the weather affect usage. You can also audit these reading daily by viewing your usage on http://www.smartmetertexas.com. This a free site operated by the State that shows you how much energy you home uses in increments from 15 minutes to a month. You can use this information to validate what your electric company bills you for and also determine what is consuming the power at your home. Published on May 09, 2019
Muy buen servicio, gracias!!!
Great service and in depth notifications of my usage.
Response: Thank you for being a great customer! Published on May 09, 2019
Quick and easy to start service, daily updates, convenient online payments.
Response: Glad we can provide you all the tools needed to make your experience easy to use & manage! Published on May 09, 2019
Always quick and easy.
Response: Thank you Darius for the feedback it's greatly appreciated! Published on May 09, 2019
You guys make it easy and simple. Your texts are always on time.
Response: Thank you William for the awesome feedback! Published on May 09, 2019
Some people want to rate without having to write a message.
Response: Thank you for rating Payless Power! Published on May 09, 2019
I been hearing good things like free nights and not that high when first started.
Response: Steven, thank you for your feedback and looking for ways to save on electricity! Unfortunately Payless Power does not offer free nights or weekends, those plans don't really save much reasoning is because most usage is consumed during the day during peak hours. But here at Payless Power we offer many ways on saving, by maintaining a balance above $35 you can save 20% off our standard rate! Also When you consume more than 17 KWH you could receive an additional discount! Published on May 09, 2019