Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
Meh, sometimes the fastest option isn’t the best option. They Can get you out of a bind, but most likely will put uou back in one. A hotter one.
Response: Mr Urias- Your comments state that while you were satisfied with your service connection, you have not been as satisfied since. We do understand the impact of daily billing on customers, particularly this summer with inflation and record temperatures. Bearing that in mind frustrations are understandable. Still, we would like to learn more about your experience . A supervisor will contact you to discuss. 888 963 9363 Published on August 03, 2022
It’s not 4.95 you liars it’s 12 I’m sick of my heart and gone to emergency because of this dam light company
Response: Ms. Duran- Your comments seem to express concern regarding the minimum usage fee. This is in fact $4.95 and if you log into your My Account Portal you can see this included in a breakdown of itemized charges. A supervisor will reach out to learn more about your experience and get clarification on your issue. 888 963 9363. Published on August 03, 2022
ABSOLUTELY THE WORSR LIGHT COMPANY IVE EVER EXPERIENCED I PAID MY BILL AT 1pm on Wednesday my light didnt come back on until 8:40am the next day i was stuck in the dark with a sick baby with covid the worst experience of my life I would never recommend this company to anyone the ruined my whole week and DID NOT CARE THEY DID NOTHING AND I WAS STILL BILLED FOR EVEN THOUGH I HAD NO POWER ZERO STARS
Response: Ms Jones – You review states that you made a payment to reconnect your service but the power didn’t come back on until the next day. While this was happening you were battling covid and also had a sick baby. This is a major situation and I can’t imagine how difficult it must have been . Our records show that there was an issue with Centerpoint that prevent ed some of the customer we serve in there are a from getting reconnected in a timely fashion. This affected many customers across all electric companies. In fact, you would have experienced similar delays regardless of if you were with another company at that time. Still. After reviewing the account I think we could have done more to communicate with you . A supervisor will each out to discuss what we will do to make it right. Published on August 03, 2022
You turned my lights off as soon as I paid the bill and my account was still positive.
Response: Ms Waldron- Your review states that Payless Power disconnected your service even though you had already made a payment. That’s is a very impactful situation and it clear why you would be upset. Please note that per our daily text and email communications , in order to avoid a possible interruption of service you must post your payment by noon. Other wise a disconnection order can go out before your payment posts to the account even though that’s real time . A review of the timestamps on your account shows that the disconnection order was sent much earlier and completed prior to the payment. Please call us at 888 963 9363 and we can review the timing with you . 888 963 9363 Published on August 03, 2022
price gouging. Still charging me and I changed com
Response: Ms Suarez- Your comments state that you fee like you are being price gouged and you are still being charged even though you changed companies. Our records show that at the time of your review you had not switched away due to a switch-hold. You were able to reach us today to pay this off. Nearly every resident in Texas has seen their charges increase as a result of record electric demand. The intense hear this summer started early and continued non stop through July. I also see that you were a variable rate customer. This can result in escalating rates but we have fixed rate plans that are among the cheapest in Texas. Call us at 888 963 9363 for more info . Published on August 03, 2022
Easy payment online
Response: Thank you Benito, Glad we can make the online portal easy to use & navigate! Published on July 28, 2022
very easy to use user portal
Response: Thank you Shane for the feedback it's greatly appreciated! Published on July 28, 2022
Easier than what I thought it was gna be!
Response: Thank you Nancy glad we can make your service experience simple as possible! Published on July 28, 2022
Been over 1 year . Graet service
Response: Thank you Angela for being a great customer! Published on July 28, 2022
Enverda me gusta esta aplicación pero en la agua pago mucho
Response: Hola, muchas gracias por tus comentarios. Comuníquese con nosotros al 888-963-9363 para que podamos brindarle consejos sobre cómo ahorrar electricidad Published on July 28, 2022
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
