So far so good !
Response: Thank you for the 5 star review! Published on February 01, 2025
Excelente servicio y muy buena atención
Response: Muchas gracias por su commentario! Published on February 01, 2025
Hassle free. This really is an easy service to use.
Response: Thank you so much for sharing your service experience! Published on February 01, 2025
This company is great I love that I get notified on the daily basis what my balance is
Response: Thank you so much for being a great customer! Published on February 01, 2025
Just don’t understand the jump in usage but overall love the company and process.
Response: We are so thankful for your review and would love the opportunity to speak to you about your charges, so that we can help you in any way we can. We invite you to reach back out to us via email or phone, so we can offer further assistance Published on February 01, 2025
Cool company to be with wish they had free weekends.. overall not a bad company to join.
Response: Thank you for the feedback it's great appreciated! Published on February 01, 2025
I really don’t understand no matter the amount of kwh I use, I’m still paying on average $14 a day, & no one is home for 15hrs out of 24hrs.. So I’m paying well over $300 a month in a 2br apt.. I really would like to go back to the original meters due to this smart meter being full of bs.
Response: Thank you for your feedback about this matter, Derrick. We understand that you have concerns over your current usage and billing, and know that it's important to have a full understanding of your billing. Payless Power charges customers based on the amount of electricity they consume, which is read from your meter by your local Transmission and Distribution Provider. Customers can always use the smartmetertexas.com website for an in-depth view of their consumption, with each day of usage being broken down to 15-minute installments. If you have any further inquiries or concerns, please reach out to us at 1-888-963-9363 Published on February 05, 2025
Enjoy paying as I go but, a bit too high right now
Response: We are truly thankful for trying our service. We would like the opportunity to improve how we serve you and our other customers. Would you please reach out to us by phone or email, so that we can get more information on how to improve? Published on February 01, 2025
So far so good. I’m New I’ll update in a few weeks
Response: We look forward to having you as a new customer! Published on February 01, 2025
Very reliable and courteous
Response: Thank you Krystal for the 5 star review! Published on February 01, 2025
