Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
The one thing that would help is if it were more clear that the first time I clink the link from yall’s texts to me, that I need to click register with my email and make a new password before adding more money to my account. I thought I had already made this type of account when I purchased electricity for the first time
Response: Hi Joseph, Thank you for taking the time to share your experience. We hear you—navigating account setup should be straightforward, especially when you're ready to add funds and keep things running smoothly. It makes sense that you expected your initial electricity purchase to include account creation. Many customers feel the same way, and your feedback highlights an important opportunity for us to make that first step more intuitive. We’re currently reviewing how our text links and registration prompts are presented to ensure it’s crystal clear that creating a password and registering with your email is a one-time step before managing your account. In the meantime, if you ever need help walking through it, our team is here and happy to assist. Please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. Published on August 25, 2025
I think you are manipulating my reported usage. I think you are not being truthful.
Response: Hi Mary, Thank you for sharing your concerns. We understand how important it is to feel confident in the accuracy of your usage reports. It’s completely valid to question anything that doesn’t seem right, and we appreciate you taking the time to reach out. We want to assure you that the usage data reflected on your invoice comes directly from the Transmission and Distribution Service Provider (TDSP), and we do not have the ability to alter or manipulate that information. If you’d like, we can help you review your usage history in detail and even request a meter verification from the TDSP to ensure everything is functioning properly. Our goal is to make sure you have full transparency and trust in the process. Please feel free to reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. You can also view smartmetertexas.com and register your account to audit your meter readings to make sure you are being billed for what the meter is reporting. Published on August 13, 2025
This is my second time using Payless power and I’ve only been a customer for a week. They are very friendly and affordable. Well worth the choice. Thanks Payless Power!
Response: Hi Everette, Thank you so much for sharing your experience with us! We’re thrilled to hear that your return to Payless Power has been a positive one. It means a lot to know that you’ve found our service both friendly and affordable—those are two things we work hard to deliver every day. We truly value your continued trust and are excited to have you back with us. Thanks again for choosing Payless Power! Published on July 22, 2025
Very nice and fast
Response: Hi Angela, Thank you so much for taking the time to share your feedback! We’re thrilled to hear that you had a very nice and fast experience—that’s exactly what we aim for. It’s great to know that our team was able to meet your expectations. Your kind words motivate us to keep delivering efficient and friendly service every time. Published on July 22, 2025
Very convenient and I recommend it
Response: Hi David, Thank you for taking the time to share your experience! We hear you—and it's great to know that you found our service very convenient. That kind of feedback means a lot to us. It’s clear that convenience made a positive impact on your experience, and we truly value your recommendation. Knowing that we’re making things easier for you helps us stay focused on what matters most: delivering a smooth and reliable experience every time. Published on July 17, 2025
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Response: Hi James, Thank you for your 4-star review! We really appreciate you taking the time to share your experience. It sounds like things went well overall, but there may have been something that kept it from being a full five stars. We’d love to understand more about what could’ve made your experience even better. Published on July 07, 2025
smooth transaction, and has always been since I’ve used your services. THANK YOU!
Response: Hi Ojere, Thank you so much for taking the time to share your experience! We’re thrilled to hear that your transactions have been consistently smooth—that kind of feedback really speaks volumes. It’s clear that reliability matters to you, and we’re glad to know we’ve been able to deliver that every time you’ve used our services. Your continued trust means a lot to us. Published on July 07, 2025
Will it be on today
Response: Hi Ashley, Thank you for reaching out and sharing your question. I hear your concern about the timing, and I understand how important it is to know when something will be available—especially when you're counting on it. We recognize that clarity around scheduling can make a big difference in your experience. Please reach out to us at 1-888-963-9363 during standard business hours, which are Monday through Friday 9:00 AM to 5:00 PM, for updates on your account. Published on July 02, 2025
Quick service x
Response: Hi Toni, Thanks so much for taking the time to leave a review! We hear you — quick service can make all the difference, and we're glad that stood out during your experience. It’s great to know our team delivered on speed, and we’re always looking for ways to make every interaction just as smooth and efficient. Published on July 01, 2025
The service is lovely
Response: Hi Shanna, Thank you so much for taking the time to share your thoughts with us. We’re thrilled to hear that you found the service lovely! It means a lot to know that your experience stood out in a positive way. We’re always striving to create a welcoming and enjoyable environment, and your feedback lets us know we’re on the right track. Published on June 27, 2025
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
