Your thief’s y’all over charge so much
Response: Mr Luna- Your review comments state that you feel like are being overcharged. That’s is understandable and many Texas residents are feeling that way regardless of their electric company due to the hot summer and increase in energy prices all the way around. You are in a better position though because you are under a fixed rate so it cannot increase. A supervisor will contact you with more information about your plan and better ways to reduce your electricity consumption. 888-963-9363 Published on July 07, 2022
Muy buen servicio
Pago facil con pago de tarjeta
Easy work thank you
Response: Glad we can make your experience easy as possible! Published on July 07, 2022
Very accessible and easy to use.
Response: Thank you for the 5 star review! Published on July 07, 2022
Nice service, we are happy with the service
Response: Thank you Xavier for the feedback it's greatly appreciated! Published on July 07, 2022
Easy to sign up and pay as you go
Response: Thank you Eva for the feedback it's greatly appreciated! Published on July 07, 2022
Thank you for your service
Response: Thank you for being a great customer! Published on July 07, 2022
Very good service. Easy to use Portal, clear information and easy way to deposit your payments. The nofifications of the system are useful as well to avoid missong a payment.
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on July 07, 2022
Please connect service as soon as possible. Thank you
Response: Hello- General Time Frame for new connection is between 4-6 hours. Published on July 07, 2022
