Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
Excelente tarifas
Es económico y práctico y te ahorras más dinero que en otras compañías
Hasta el día de hoy estoy muy contenta con este servicio me parece muy económico hasta hoy vamos a ver cómo continúa Gracias
Un servicio rápido y bueno
I’ve always loved your services and never had any problems w payments or app.
Response: Thank you so much for sharing your experience it's greatly appreciated! Published on May 09, 2023
Good price, great app. Easy to check usage with daily text Love it
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on May 09, 2023
My power was disconnected because of non payment. Totally my fault but when I went to pay and get reconnected I got an error message saying something was wrong. It’s after business hours and there’s no way to fix it until they open at 8:30am. I live in Texas and it’s very hot here. I’ve never had this problem before. This is absolutely ridiculous there’s no way to solve issues like this or worse one’s if there was an emergency.
Response: Mr Harvey- Your comments state that following a disconnection you received an error message that prevented the reconnection of your service and there was none one available to assist you after hours. This is no doubt very frustrating . Since this was related to the payment method, we have a couple of options going forward. You can post a payment through www.moneygram.com if you have issues with our system, the Moneygram receive code is 14715. Also, we do have email support through 9:00 PM CST Mon-Fri and 11:00 AM to 8:00 PM on Sunday. We are working on a solution for some expanded support options 24/7 and should have this available by the end of the year. 888 963 9363 Published on May 03, 2023
So I received a charge back. I’m totally fine paying my charge back but to pay you guys an additional $29 is sad and bad business besides the 8pm extension there is no help to customer that have been with y’all over a year to have a person go from paying $38 to pay $98 just to have there service restored is sad y’all don’t know if customers information is stolen or anything long as y’all receive y’all money that’s horribe
Response: Mr. Roy- You are stating that there was a credit card chargeback on your account and you have been charged a fee of $29 due to this & you do not feel that this is fair. This is understandable and we would be happy to review your documentation involving the chargeback . A supervisor will contact you to review your documentation. If it corroborates that you are not responsible for the original payment that was charged back then we will refund the fee and restore credit card privileges. 888 -963-9363 Published on May 03, 2023
My service was cut off I paid and it still not on
Response: Ms Patterson – You comments state that you paid to have your power reconnected but it had not been restored at the time you wrote your review. Any delays can be extremely frustrating when it comes to restoring power. Our records show that you were able to contact us last night and your power was restored in about 3 hours. Please note that with remote meters , the normal time is within 2 hours however this can be delayed after hours as Oncor doesn’t not have the same staffing resources as they would during the day. If an order has to be processed manually additional time may be needed. Luckily, it appears that your power was restored without an lengthy delay. 888 963 9363 Published on May 03, 2023
Love this service
Response: Thank you so much for the feedback it's greatly appreciated! Published on April 25, 2023
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
