Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
Paid the amount and confirmed for service to be on and it is not on and no one to answer the phones to help us. Oncor can’t make the switch until order is received. I keep getting critical error texts from o call and NOOONE ANSWERS!
Response: Hello- Your review notes state that you signed up for service, but service was never connected. You were frustrated because no one would answer the phone to assist you. A supervisor has spoken to you since you posted this review and explained that the order with Payless Power was cancelled because you had already submitted an order submitted with a competing provider. You decided to stay with the first provider and a full refund of your payment was processed. For future reference please be aware that our hours of operation are currently 8:30 to 5:30 Monday- Saturday. After hours email support is available until 9:00 OM Mon- Fri and from 11:00 AM to 8:00 PM on Sunday. Published on April 12, 2024
Generally I’ve had good experiences with Payless Power, however their website server was down & not allowing me in to pay my bill. I got a disconnect notice so I called customer support to see what I could do about it & was told there wasn’t anything they would do since I should’ve called in to pay over the phone beforehand. So even though the website was down it is the customers fault for not paying sooner. Customer support rep was not sympathetic at all & had a crappy attitude.
Response: Kali- a supervisor is following up with you today to address this situation. Hopefully, we can regain your trust and resolve this to your satisfaction. Published on April 12, 2024
I thing it’s a little pricey
Response: Hello- Your comments state that the service seems expensive to you. A quick review of your billing does show that you only use a very small amount of power each month. Your KWH is in alignment with any other major competitor . There is a $2.00 daily customer fee and please note that you will receive a monthly credit on your bill if you consume under 500 KWH during the month. Feel free to call us at 888 963 9363 if you have any questions. Published on April 12, 2024
It’s very easy. I like that they send text messages every day to give you an update on your balance. It’s very easy to get online and replenish the account also. Thank you.
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on March 27, 2024
Amazing , i recommend this light company
Response: Thank you Hamilton for the great feedback it's greatly appreciated! Published on March 27, 2024
I truly enjoy the service
Response: Thank you Brandon for the feedback! Published on March 27, 2024
Process is straight forward. I signed up for autopsy, but my account didn’t automatically recharge.
Response: Hello Michael, We look forward to having you as a new customer! Please be sure you do set up autopay to automatically recharge account. Published on March 27, 2024
Great service competitive pricing. Easy payment options.
Response: Thank you so much for being a great customer! Published on March 27, 2024
I love y’all’s service it’s super easy and very affordable compared to an actual electric company
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on March 15, 2024
Super easy and fast !!!!
Response: Thank you so much for sharing your experience!! Published on March 15, 2024
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
