Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
Y’all are full of ****! Yesterday I had 4 days and I wake up this morning with 1. Every time electricity goes out you all knock my days down to one this is ridiculous and you all are a JOKE!
Response: Hello Shawanda and thank you for contacting us today about your issue. We understand how a jump in your 'days remaining' can be a cause for concern, and will be happy to assist. We want to make it clear that how many days remain on your account is estimated and not at all an exact number, much like a gas gauge. It will change depending on any fees applied to the account and your usage, which is impacted by things like colder weather. Your billing and usage can all be reviewed on the My Account Portal, and you can reach out to us for further assistance at 1-888-963-9363 Published on January 16, 2025
I called several months ago about my bill. I am getting two bills still. I switched from Gexs to Payless Power and I am still getting two bills. One from Gexa and one from you guys. The representative, I spoke to said that she would put in a ticket to switch the service months ago. I am still paying the very high bill at gexa which is why I switched and paying your bill also. Can someone please fix this without impacting me too much?
Response: Hi ShuQuanda, we appreciate you for reaching out to us about this situation. We will have a supervisor reaching out to you with a call in regards to this issue. Published on January 16, 2025
It’s sad to have to add a service fee !
Response: Hello Bernice, thanks for informing us of your concerns. For further assistance, reach out to us at 1-888-963-9363 Published on January 16, 2025
I’m not happy with our plan nor the service from this place! We were scammed into a plan we were not okay with and now are having to fight to have our power turned on
Response: Hello Catherine and thank you for reaching out to us. We understand that you may be concerned about your services and we will have a supervisor reach out to you in regards to this matter. Published on January 16, 2025
Horrible communication
Response: Hello there Brian and thank you for reaching out about us for this concern. We always make sure customers are up to date with their accounts through the daily notifications, however if you have any questions about your account or billing, you can reach out to us for further assistance at 1-888-963-9363 Published on January 16, 2025
Rates are high.
Response: Hi Maegan, if you have concerns about with your current rates and billing, please do not hesitate to contact us at 1-888-963-933 Published on January 16, 2025
Meh charges the hell outta me and drain my acct
Response: Hello Fahmida. We appreciate your concerns, and understand billing can be stressful. If you need assistance with you billing or any other concerns, please contact 1-888-963-9363 Published on January 16, 2025
Unfortunately, attempts to pay the bill were unsuccessful. The site does not let me log into my account because it thinks I am a fraud, a fraud in what?! I just want to pay my bill. The support service wants to talk to me until 5 pm, but how should I talk if I am at work at that time. The site is absolutely not finished and there is no customer focus. We will change the supplier.
Response: Thank you for reaching out to us about this matter, Kseniia. We understand that access to your My Account Portal is crucial to making payments to your account, and know how concerning receiving an alert for fraud may be. If you have not already, we recommend clearing the saved cache and cookie data under the privacy and security settings of your browser. Also keep in mind that we have representatives available to assist you from 9AM to 5PM, Monday through Friday, and can be contacted at 1-888-963-9363. Published on January 16, 2025
I’ve been using this prepaid electricity service for a while now, and overall, it’s been a great experience. The convenience of monitoring my usage and recharging when needed has made budgeting so much easier. I appreciate the flexibility it offers and how simple it is to stay in control of my energy costs. The only thing I’d suggest is improving customer service response times, as it can take a bit longer than expected to get assistance when needed. That said, the service itself works reliably, and I’d recommend it to anyone looking for an efficient prepaid option!
Response: Hello Erica, and thank you for your feedback and your patronage. We are thrilled to hear that you are satisfied with your services overall, and glad that we can help you keep track of your usage for your budgeting. If you are needing a faster response, you can speak with a live representative when you contact 1-888-963-9363 Published on January 16, 2025
I don’t!!!! Recommend to nobody if you want lights do not pick this company they don’t work with you even when you have been with them for years!! Extra money do everything even to get them cut on !! Then negative the next day !! So keep your money !! And find somthing better!!
Response: Hello Laquita, your feedback is appreciated, as well as your time with Payless Power. We know customers may need some assistance with their billing when they find themselves without funds, and we are always happy to assist our customers with the options that each customer equally has available. You can call our automated system or check the Payless Power My Account Portal to see if you qualify. If those options are used, then it is the customer's responsibility to make sure there are sufficient funds on their account to avoid any service interruption. 888-963-9363. Published on January 16, 2025
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
