Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
Won’t take my cell phone number to let me register for account
Response: Thanks for reaching out to us Clifford. We know that registering for an account is vital if you are looking to have services with us. To assist you with your issue, a supervisor will be reaching out to you. Published on January 16, 2025
Won’t take my cell phone number to let me register for account
Response: Thanks for reaching out to us Clifford. We know that registering for an account is vital if you are looking to have services with us. To assist you with your issue, a supervisor will be reaching out to you. Published on January 16, 2025
I give tem 1 becuse i had too or i would give 0 because they are the worst at sucking you dry money 2600 a day is bull … The worst electric company ever ever ever ever @!!!!!!!!!!!!!!!!!!!!!!!
Response: Thank you for your feedback, Hope. We know that understanding your billing and electricity consumption is important and can be concerning, especially if there is a high amount of usage. If you need a breakdown of your electric bill, you can review what you use via the My Account Portal under our usage insight graph. For an even closer look at your usage, smartmetertexas.com is an excellent tool that breaks your daily usage down to 15-minute intervals. We hope utilizing these resources will allow you to better understand your billing, and for further assistance please reach out to us at 1-888-963-9363 Published on January 16, 2025
Terrible customer service
Response: Hello Amijia, we appreciate you for reaching out to us about this. Customer service is vital for any company to thrive and we understand why you'd be upset if you didn't receive the courtesy and care needed from a customer service representative. Please feel free to reach out to us at 1-888-963-9363 and we will be happy to assist you with this issue Published on January 16, 2025
Rate high per day
Response: Hi Adonte, we appreciate you for reaching out to us. Billing is a topic that we know customers like you want a clearer understanding of, and we would be more than happy to break it down for you. You can see your billing via the My Account Portal to see what exactly you were charged on any given billing day. You can also reach out to a live representative to break down your current plan and rates by calling 1-888-963-9363 Published on January 16, 2025
Prices are way too high
Response: Thanks for contacting us, Lydia. We know that high pricing may be a concern for you and we would like to assist you. For billing inquiries, you can review your charges received on the My Account Portal. For further inquiries and billing concerns, feel free to contact us at 1-888-963-9363 Published on January 16, 2025
Worst experience ever.. ripped off on the money .. they said while signing up no contract and use post paid plan and then when disconnected they charged money as early termination. i will not recommend this comany
Response: Hello S! We appreciate sharing your concerns to us about your services. Unfortunately, we could not pull up an account with the information you provided, so you will need to call us at 1-888-963-9363 so a supervisor can assist you. Published on January 16, 2025
too many issues setting up the app
Response: Hi Desmond! Thanks for reaching out to us, we're happy to help with this issue. We know getting access to your account is vital in tracking electricity usage, and while we may not have a dedicated application to pull it up, you can access it you browser at paylesspower.com If you have any further questions or issues, feel free to call 1-888-963-9363 for assistance access your My Account Portal. Published on January 16, 2025
Your alerts are NOT accurate or time efficient. Twice this week I have had my electric shut off in the middle of my work from home job with no prior notice. The other day I got the alert about disconnect while I was laying in bed after having already dealt with it. Please fix your alert system
Response: Hello, Courtney. Thank you for contacting us about this pressing issue, as we know accurate text and email notifications are crucial for our customers, especially to avoid stressful situations like this. To assist with these issues, please reach out to us at 1-888-963-9363 so we can assist your case. Published on January 16, 2025
My only issue is the website security cause I am always locked out for fraud prevention but I like there are many others ways to pay….
Response: Thank you for contacting us, Neal. We know that having access to the My Account Portal is vital to the customer experience, and seeing a fraud prevention message is understandably concerning. With recent security updates to our portal, customers may see this message appear when logging in. The most common means to solve this is to simply clear your saved web cache and cookies, which can be done in the privacy and security settings of your selected web browser. You can also try using a different browser, and turning off your VPN if you use one. Published on January 16, 2025
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
