Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
Good service no hidden costs
Response: We're grateful for your positive rating, Ashley. Thank you immensely. Published on May 29, 2025
Good service no hidden costs
Response: Your positive feedback is greatly appreciated, Ashley. Thank you for choosing Payless Power. Published on May 29, 2025
Love how they work with me!!! Even when my lights were supposed to be turn off at a certain time they still didn’t turn them off.
Response: Marisha, we are delighted to hear about your positive experience with our service. Thank you for sharing your feedback! Published on May 29, 2025
Worst company I’ve ever been with so far
Response: Darreon, thank you for sharing your concerns. We would like to learn more about your experiences. Please reach out to us at 1-888-963-9363 to discuss further. We are happy to assist you. Published on May 29, 2025
Absolutely obscene rates. I’ve never paid so much. Tried to pay my bill today, got an error for “post account, termination scheduled”. I have a positive balance, this should not be. Before I went to bed I tried to pay again, and it went through. Too much stress for a high price to be threatened for no reason when it’s summer heat bearing down. Obscene rates, bad online service, faulty payment system, just a horrible experience. Never again.
Response: Thank you, Mark, for taking the time to reach out to us. We at Payless Power understand how important it is to make sure payments are being posted to your account as well as keeping track of usage. Any issues you may have experienced have been resolved within our payment system. Keep in mind, we charge customers based on the amount of electricity they consume. You can view the number of kilowatts used via the daily messaging we send for your billing. You can also get a breakdown of your usage at smartmetertexas.com. You can reach out to a live representative by calling in to 1-888-963-9363 during business hours, which are Monday through Friday between the hours of 9AM through 5PM. We also provide after hours email assistance during these hours: 5:00 PM to 9:00 PM Monday - Friday 9:00 AM to 5:00 PM on Saturday 11:00 AM to 8:00 PM on Sunday. Published on May 29, 2025
I feel like Payless power could do better to protect there customers and our community by not turning of electrical service residential on or during heat waves or during winter months especially during snow or temperatures below 42 degrees. And thoughts on that? And how is this legal what if an elder or child were have died during there negligence.
Response: Jen, thank you for sharing your concerns with us. Payless Power does adhere to all state mandated weather advisories. The state of Texas determines on a county wide basis which accounts should be protected against disconnection due to weather conditions. The State will only allow a local electric utility to complete a disconnection as long as there is not a weather moratorium effective in that county. Please feel free to contact us during standard business hours at 1-888-963-9363 with any questions. Our agents are happy to address any concerns you may have. Published on May 29, 2025
Real fast connection
Response: We appreciate your review, and thank you for choosing Payless Power! Published on May 27, 2025
I recommend this light
Response: Payless Power appreciates your review, and is pleased to hear you enjoy our easy and intuitive pre-paid services! Published on May 27, 2025
Your server is very convenient especially in emergency situations. Also your website is easy to navigate and the electricity is on and going strong. Thank you guys for all that you offer. I will give another review if I should ever need to call customer service or need technician assistance. Have an amazing day
Response: Thank you Valerie, for sharing your experience! At Payless Power, making things easy and efficient for our customers is a priority, and we’re proud to continue delivering service that works for you. Published on May 27, 2025
Good service, easy to make payments.
Response: We're excited to hear about your positive experience with Payless Power. Thank you for taking the time to share your feedback, Jose. Published on May 27, 2025
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
