Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
Worst electricity company ever I would never have even used them except for the fact they are prepaid company and you don’t have to have a deposit paid my bill still got disconnected and charged a reconnection fee I called to try to get them to waive the fee they said they won’t the customer service is absolutely terrible
Response: Hi Tommy, Thank you for sharing your experience. We understand how frustrating it can be to face a service interruption, especially when you're trying to stay on top of your account. We hear your concerns about the reconnection fee and the communication around your account balance. Our system is designed to send daily notifications to help customers monitor their usage and balance, and we strive to make that process as transparent as possible. While the $30 reconnection fee is standard and cannot be waived, we do break it into $3 daily installments to ease the impact. We’re committed to improving our service and your feedback helps us do that. If you have any questions about how to better manage your account or want to explore tools that can help avoid future disconnections, we’d be happy to walk you through them. Please feel free to reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. Published on September 10, 2025
Good service and good price
Response: Hi Miguel, Thank you for taking the time to share your experience! It’s great to hear that you found both the service and pricing to be good — that kind of feedback means a lot. We’re always listening to what our customers value most, and knowing that we delivered on both quality and affordability helps us continue to focus on what matters. Published on September 10, 2025
Its prestty gud service
Response: Hi Carlos, Thanks so much for sharing your thoughts! We’re glad to hear the service met your expectations and that you had a good experience with us. It means a lot to know we’re heading in the right direction. Published on September 10, 2025
Me gusta que es rápido la coneccion pero demasiado caro 80 dolares no me dura ni 4 días la teng0 por necesidad pero es muy cara
Deje mi nuevo servicio pago desde el viernes y nunca me pusieron la electricidad llevo 4 dias sin electricidad en mi casa y tengo dos bebés pequeños
Deje mi nuevo servicio pago desde el viernes y nunca me pusieron la electricidad llevo 4 dias sin electricidad en mi casa y tengo dos bebés pequeños
GRACIAS A LA COMPAÑIA PAYLESS POWER .TENGO MENOS DE UN AÑO CON LA COMPAÑIA PERO ESTOY MUY SATISFECHA CON EL SERVICIO QUE BRINDAN.YA VOY AGARRAR CONTRATO POR MES..LA RECOMIENDO UN 100% ..YO LE DOY NO 5*****..LE DOY 10.********** ESTRELLAS EN CALIFICACION…
me gusta mucvho como podemos ver los estados de nuestra cuenta y como lo podemos ajustar a nuestrad necesidades
Yall need to be get peoples power back on quicker whenever they make a payment, I know i should have payed sooner but now my apartment is very hot and i need the AC back on. Im disappointed that i just made a payment and my service is off.
Response: Hi Ian, Thank you for taking the time to share your feedback. We understand how frustrating it can be to make a payment and still be without power—especially when your apartment is uncomfortably hot and you're relying on your AC. We hear your concern and want to clarify how the reconnection process works. Once your payment is received, we immediately send a reconnection order to the Transmission and Distribution Service Provider (TDSP). Typically, they’re able to restore service within two hours, depending on their current workload. In some cases, if the meter can’t receive the reconnection signal remotely, the TDSP may need to dispatch a technician to restore service manually. This can result in additional delays, but it’s part of ensuring your service is safely and properly restored. We appreciate your patience, Ian, and we’re here if you need any help following up on your reconnection status. Published on September 05, 2025
It’s easy and safe burn service they notify you daily your balance
Response: Hi Luis, Thank you for sharing your experience! It’s great to hear that you’re finding the service easy to use and that the daily balance notifications are helpful. We understand how important it is to stay informed about your energy usage and costs, and we’re glad that feature is making a difference for you. We appreciate your feedback and are always looking for ways to improve clarity around our offerings. Published on September 03, 2025
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
