Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
Rates to high .
Response: Hi Erik, thank for reaching out to us. We know that you want the best understanding of your plan possible. The My Account Portal has access to all information regarding your rates, current plan and daily billing all in one place. If you need any further assistance, call 1-888-963-9363 Published on January 16, 2025
You’re overcharging for usage not used. I literally use space two heaters. Use a stove to cook and use a microwave a few times a day. There’s no way I’m using 8-10.00 a day. I barely use lights in my house as in and do not use any other items like fridge dryer or washer so where is the charge is actually coming from ?
Response: Hello Esther and thank you for reaching out today. We know that understanding where your usage is coming from is vital to your prepaid services and understand the frustration you feel here. Your usage can be viewed via our usage insight graph via the My Account Portal, and an even deeper insight of your electricity consumption can be seen at smartmetertexas.com This website breaks down your daily usage into 15-minute intervals, so you can easily understand what times your usage may spike. If you need anything else from us, please reach out to us at 1-888-963-9363 Published on January 16, 2025
Placing 30 and 20 dollars every other day is to high for prepaid I will be switching services Monday
Response: Thanks for the feedback, Takasha. We know that it's important to understand your billing, especially if you are making frequent payments to your account. Your usage and billing can both be tracked and reviewed via the My Account Portal, a resource provided to all customers for better understanding their electricity billing. You can view a more detailed breakdown of your usage over at smartmetertexas.com ,which breaks down the usage into 15-minute installments. Finally, you can always review the billing with a live representative at 1-888-963-9363 Published on January 16, 2025
I put money on here every 3 days like really
Response: Hi Keonia. We appreciate taking the time to let us know what you think, and are more than happy to assist you. We understand your concerns about billing may have you feeling stressed, especially if you're making frequent payments. Since our services are prepaid, we bill our customers on a daily basis based on their consumption. If you find yourself frequently making payments to the account, we recommend instead to make larger payments that cover more time. We provide customers with an average daily use estimate, and while it may not be an exact number, it's a good way to get an idea of your usage. For further assistance, you can reach out to us at 1-888-963-9363 Published on January 16, 2025
Won’t take my cell phone number to let me register for account
Response: Thanks for reaching out to us Clifford. We know that registering for an account is vital if you are looking to have services with us. To assist you with your issue, a supervisor will be reaching out to you. Published on January 16, 2025
Won’t take my cell phone number to let me register for account
Response: Thanks for reaching out to us Clifford. We know that registering for an account is vital if you are looking to have services with us. To assist you with your issue, a supervisor will be reaching out to you. Published on January 16, 2025
I give tem 1 becuse i had too or i would give 0 because they are the worst at sucking you dry money 2600 a day is bull … The worst electric company ever ever ever ever @!!!!!!!!!!!!!!!!!!!!!!!
Response: Thank you for your feedback, Hope. We know that understanding your billing and electricity consumption is important and can be concerning, especially if there is a high amount of usage. If you need a breakdown of your electric bill, you can review what you use via the My Account Portal under our usage insight graph. For an even closer look at your usage, smartmetertexas.com is an excellent tool that breaks your daily usage down to 15-minute intervals. We hope utilizing these resources will allow you to better understand your billing, and for further assistance please reach out to us at 1-888-963-9363 Published on January 16, 2025
Terrible customer service
Response: Hello Amijia, we appreciate you for reaching out to us about this. Customer service is vital for any company to thrive and we understand why you'd be upset if you didn't receive the courtesy and care needed from a customer service representative. Please feel free to reach out to us at 1-888-963-9363 and we will be happy to assist you with this issue Published on January 16, 2025
Rate high per day
Response: Hi Adonte, we appreciate you for reaching out to us. Billing is a topic that we know customers like you want a clearer understanding of, and we would be more than happy to break it down for you. You can see your billing via the My Account Portal to see what exactly you were charged on any given billing day. You can also reach out to a live representative to break down your current plan and rates by calling 1-888-963-9363 Published on January 16, 2025
Prices are way too high
Response: Thanks for contacting us, Lydia. We know that high pricing may be a concern for you and we would like to assist you. For billing inquiries, you can review your charges received on the My Account Portal. For further inquiries and billing concerns, feel free to contact us at 1-888-963-9363 Published on January 16, 2025
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
