Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
This way is much better when 253 people ahead of you on the phone
Response: Hi Takea, Thank you for sharing your experience! We hear you—waiting behind 253 people on the phone can be incredibly frustrating. It’s great to know that this way of connecting worked better for you. We’re always looking for ways to improve how we support our customers, and feedback like yours helps us understand what’s working. If there’s anything else we can do to make your experience even smoother, we’re here and ready to help. Published on July 22, 2025
just thank you so much
Response: Hi Gladys, Thank you so much for taking the time to share your kind words. It truly means a lot to hear that your experience left such a positive impression. We’re always listening closely to feedback like yours—it helps us understand what’s working well and continue building on it. Your appreciation encourages our team to keep delivering the care and attention every customer deserves. If there’s ever anything more we can do to support you, we’re here and ready to help. Published on July 22, 2025
I love your service..every one is friendly. And helpful..ty for your service..
Response: Hi Juan, Thank you so much for sharing your experience with us! It’s wonderful to hear that you’ve felt supported by our team and that their friendliness and helpfulness stood out to you. We truly value your kind words and the time you took to let us know how we’re doing. Your feedback reminds us why we do what we do—creating a positive and welcoming experience for every customer. Looking forward to continuing to serve you! Published on July 22, 2025
Excellent service
Response: Hi Maria, Thank you so much for taking the time to share your experience with us. We’re thrilled to hear that you received excellent service! It means a lot to know that our efforts made a positive impact. We’re always striving to provide the best support possible, and feedback like yours lets us know we’re on the right track. If there’s ever anything more we can do to support you, please don’t hesitate to reach out. We’re here for you! Published on July 22, 2025
Been great so far thank you so much
Response: Hi Margaret, Thank you so much for sharing your experience with us! It’s wonderful to hear that things have been great so far — we truly appreciate you taking the time to let us know. We’re always listening closely to feedback like yours because it helps us understand what’s working well and where we can continue to grow. Knowing that your experience has been positive motivates our team to keep delivering the kind of care and support you deserve. Published on July 22, 2025
I have had service with this company for years now and I’m so proud to say you’re the best Power Company ever!!! I have never had issues!!!
Response: Hi Debra, Thank you so much for taking the time to share your experience! It means a lot to hear that you've been with us for years and continue to feel proud of the service we provide. We truly appreciate your kind words and the trust you've placed in us. Knowing that you've never had any issues and consider us the best power company ever is incredibly motivating for our entire team. Your feedback reminds us why we do what we do—ensuring reliable service and a positive experience for every customer, every day. If there's ever anything you need or any way we can continue to support you, we're always here to help. Published on July 22, 2025
Very nice and fast
Response: Hi Angela, Thank you so much for taking the time to share your feedback! We’re thrilled to hear that you had a very nice and fast experience—that’s exactly what we aim for. It’s great to know that our team was able to meet your expectations. Your kind words motivate us to keep delivering efficient and friendly service every time. Published on July 22, 2025
I like this company actually!
Response: Hi Priscilla, Thank you so much for sharing your thoughts! We’re really glad to hear that you like our company — that means a lot to us. It’s always encouraging to know when our efforts are making a positive impact. Your feedback helps us stay motivated and continue improving the experience for customers like you. If there’s ever anything more we can do to make your experience even better, we’re here and ready to help! Published on July 22, 2025
Prices are ridiculous and summer months seen too triple. Always want to sign contact which is no better
Response: Hi Derrick, Thanks for sharing your thoughts with us. We understand your concerns about pricing and contract options, especially during the summer months. When temperatures rise, it’s common for energy usage to increase as systems work harder to keep things cool. This can sometimes make seasonal costs feel even more noticeable. We know that can be frustrating, and we’re always looking for ways to help customers manage those changes more effectively. We also hear your feedback about contracts. While they’re designed to offer stability and service continuity, we recognize they’re not the right fit for everyone. We’d be happy to take a closer look at your current setup and see if there’s a better option available for you. Your experience matters, and we’re here to help however we can. Published on July 22, 2025
Find another provider. Save yourself the headache and stress!!!! I have been trying to add money to my account for several days now. Since Thursday .. Today is Monday!!! The automated system has been down as well as the online site and the phone is constantly busy and just hangs up!! I have received a disconnection order because I am not able to pay as well as the fees due to their system error.. What a joke.. This is ridiculous. You all need to be reported!!!!
Response: Hi Jonte, Thank you for sharing your experience. I understand how frustrating it must be to face repeated issues when trying to make a payment—especially when time-sensitive matters like disconnection notices and fees are involved. It’s clear you’ve made several attempts to resolve this, and it’s not acceptable for you to be left without a working solution. We hear you, and we want to help. To get this resolved as quickly as possible, please call our Customer Care team at 1-888-963-9363 during standard business hours: Monday through Friday, 9:00 AM to 5:00 PM. A representative will be ready to review your account, address the disconnection order, and work with you on any fees that may have resulted from system issues. We appreciate your persistence, Jonte, and we’re committed to helping you get this sorted. Published on July 22, 2025
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
