Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
My bill be $20 some a day literally it too high.
Response: Hi there, Chelsea, and thank you for contacting us about your recent billing concerns. We understand that seeing a billing like this is concerning, and we would be more than happy to assist you. As the weather outsides becomes cooler, especially as cold as it has been recently, customers will find a spike in billing because appliances have to work harder against the cold outside. A breakdown of your billing can be found on the My Account Portal. You can also review your overall electricity consumption is 15-minute installments at smartmetertexas.com If you would like further assistance, please call us at 1-888-963-9363 Published on January 17, 2025
I wasn’t even at home and in less than a day from the afternoon until this morning I was charged $14 smh. I have no tv or electronics, I live alone. I find my self putting more and more money everyday and no outcome
Response: Hello Tiffara, and thank you for contacting us about this issue. We understand how alarming it may be to receive a $14 charge in the span of less than 24 hours, and we are happy to assist you. Keep in mind that Payless Power's billing is 2 days in arrears, meaning the $14 billing you saw was from usage two days ago, not from the day prior. Also keep in mind that, during the time of winter weather, customers may see an increase in their overall consumption, thus leading to higher-than-average billing. This is because your appliances work harder against decreasing temperatures outside, which means they use more energy. For further insight on your electricity consumption, we recommend using smartmetertexas.com for a breakdown to15-minute interval. If you have any further questions for us, please feel free to reach out to 1-888-963-9363 Published on January 17, 2025
I wasn’t even at home and in less than a day from the afternoon until this morning I was charged $14 smh. I have no tv or electronics, I live alone. I find my self putting more and more money everyday and no outcome
Response: Hello Tiffara, and thank you for contacting us about this issue. We understand how alarming it may be to receive a $14 charge in the span of less than 24 hours, and we are happy to assist you. Keep in mind that Payless Power's billing is 2 days in arrears, meaning the $14 billing you saw was from usage two days ago, not from the day prior. Also keep in mind that, during the time of winter weather, customers may see an increase in their overall consumption, thus leading to higher-than-average billing. This is because your appliances work harder against decreasing temperatures outside, which means they use more energy. For further insight on your electricity consumption, we recommend using smartmetertexas.com for a breakdown to15-minute interval. If you have any further questions for us, please feel free to reach out to 1-888-963-9363 Published on January 17, 2025
Rates seem to get higher and higher every day.
Response: Hi Shinteria, thanks for contacting us! We understand that you have concerns with your rates and billing. We definitely understand why you would be concerned about a rate increase; however, you are on a fixed-rate plan, so there is no increase in your rate. What has increased is your overall electricity usage, something many customers are experiencing right now due to the recent decrease in temperature. When it gets cold, appliances like heaters must work harder against the chill to keep a household warm. We recommend keeping track of your usage at smartmetertexas.com , and if you have any further questions or concerns, you may reach out to us at 1-888-963-9363 Published on January 17, 2025
Fees are outlandish if not what they have set
Response: Hello there, Linda, and thank you for contacting us. We understand you may have some concerns with any fees we may charge and would be happy to assist you over at 1-888-963-9363 Published on January 17, 2025
Very poor service and poor communication skills. They are useless in keeping me updated with my lights and are always using more power than necessary.
Response: Hi Daija, thank you for reaching out to us with your concerns. We always strive to keep customers up to date and informed with their billing, and would be happy to help you out if you are not receiving the appropriate daily updates to the account at 1-888-963-8363 Published on January 17, 2025
It’s way to high I have put a lot on the light in less than two weeks when I could of save money and pay only $200 or less on monthly bill. Your rate needs to go down more this is Ridiculous.
Response: Thanks for reaching out to us, Shona. We understand you may have some concerns with your electricity billing and would be more than happy to bring clarity to your recent charges. Texas overall is seeing it's overall temperature dip as the winter weather finally sets in for the state, and all customers may feel the effects on their energy bill, especially if a heater becomes involved. While your charges may seem high, switching to a monthly provider will not solve the issue, as your bill is based of your overall consumption, and high consumption means high billing regardless of provider. If you have any further questions about your usage and billing, the My Account portal will provide a breakdown of any billing date, and you can even use smartmetertexas.com for a 15-minute breakdown of what you use. You can also reach out to us at 1-888-963-9363 Published on January 17, 2025
Its very expensive at almost $20 a day.
Response: Hi Robert, and thank you for contacting us about your recent billing. We understand that $20 a day may come as alarming and we definitely would like to assist in understanding your recent billing. As the winter weather sets it, customers will see that their home consumes more electricity, especially when using any kind of heating unit to keep the house warm. You can review your overall consumption at smartmetertexas.com in 15-minute increments. If you have any further questions, feel free to contact us at 1-888-963-9363 Published on January 17, 2025
I Feel I’ve been lied to this is the worst company ever when I first started the rates we’re reasonable now they’ve gotten expensive i might as well pay a normal electric bill everytime I put a good amount of money I have to add more for the month I’m paying over 200 at this point this company is terrible .
Response: Hello Melody, and thank you for contacting us about your concerns. We understand that a higher billing may be a cause for concern for you, and would be more than happy to assist with understanding. Your rates are not increasing, as our Six-month and Twelve-month plans are fixed-rate plans. Customers are experiencing a higher amount in their billing recently due to the recent cold weather, and any use of a heater in a household to combat this. For further assistance with understanding your billing, please feel free to contact us at 1-888-963-9363 Published on January 17, 2025
Easy to use, daily usage alerts. Hard to beat
Response: Thank you for the rating, Clint! Published on January 17, 2025
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
