Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
muy buen servicio rápido
Muy buenas compañía fácil de hacer pagos
Excelente servicio
Excelente servicio
No se porque está siento que seva tan rápido el salgo no uso tanta luz
Excelente servicio.
Cool thanks for sharing
Response: Hi Tierra, Thanks so much for the 5-star review—your support means a lot! We’re glad you found the content worth sharing. If there’s anything specific that stood out to you or anything you’d love to see more of, we’re all ears. Your feedback helps us keep things fresh and relevant, and we’d love to keep delivering experiences that make you say “cool” every time. Published on July 28, 2025
The inability to pay less than $20 and inability to use more than one form of payment using the website or the phone system is the reason that I have not and will not renew my contract with this company. As well, your customer service hours of M – F 9am to 5pm is ridiculously limiting. Thanks but goodbye.
Response: Hi Levern, Thank you for taking the time to share your feedback. We understand how important it is to have flexibility when managing your payments, and we hear your concerns about the $20.00 minimum payment requirement. We recognize that this limitation can feel restrictive, especially when you're trying to stay on top of your account in a way that works best for you. Your input helps us better understand how our policies impact our customers, and it's something we take seriously as we continue to improve our services. While our current system does require a minimum payment of $20.00, we’re always evaluating ways to make our platform more user-friendly and adaptable to different financial situations. If you ever need assistance outside of our regular customer care hours (Monday–Friday, 9 AM to 5 PM), you can reach us anytime through https://paylesspower.com/contact-us/, where we offer additional support options. We appreciate your time with us, Levern, and wish you all the best moving forward. If circumstances change, we’d be glad to welcome you back with improved tools and support. Published on July 28, 2025
If giving 0 star was possible I would have give them 0 star!!!!!! 😡😡😡 They’re fraud, thieves be aware !!!!!! Since I tried hard to avoid being disconnected so they can charge me a $30 fees they’re now charging me $10 a day for a 1 bedroom 1 bath So be aware of this fraud and thieves company I won’t stop writing reviews to help others not to be scam like me !!!!!!
Response: Hi Jeanine, Thank you for taking the time to share your experience. We understand how frustrating it must feel to see unexpected charges, especially when you've made efforts to avoid them. It’s clear that this situation has caused a lot of stress, and we want to make sure your concerns are fully heard and addressed. We’ve reviewed your comments and want to better understand the details around the daily charges and the disconnection issue you mentioned. Our goal is to ensure transparency and fairness in all billing practices, and if something doesn’t seem right, we’re committed to investigating it thoroughly. To move forward, we’d like to connect with you directly to review your account and clarify any confusion around the fees. If there’s been an error, we’ll work to correct it. Please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM with your account details so we can better assist you. Published on July 28, 2025
I tried to make a payment over the phone numerous times, your automated system is terrible. You need to be able to change cards thru the menu. Ridiculous.
Response: Hi Deanna, Thank you for taking the time to share your experience. I hear your frustration with the automated phone system and the difficulty you had trying to update your payment method. That kind of inconvenience can be incredibly frustrating, especially when you're just trying to take care of something quickly. We understand how important it is for our systems to be intuitive and efficient. Your feedback about the inability to change cards through the menu is valuable, and it's something we're actively reviewing to improve the experience for all our customers. In the meantime, if you're still needing assistance with your payment or would prefer a different method, we’d be happy to help directly. You can reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM, and we’ll make sure it gets taken care of smoothly. Published on July 28, 2025
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
