It good service
Response: We are truly thankful for you as a customer and we thank you for taking the time to leave a review for our company. Published on October 02, 2020
Keeping up with payments is fast and easy.
Response: Glad we can make your service experience easy to use and manage! Published on October 02, 2020
Thank You ???? For Such Great Service
Response: Thank you for being a great customer! Published on October 02, 2020
It’s a very good service
Response: Thank you Maria for sharing your service experience it's greatly appreciated! Published on October 02, 2020
This is getting to be stupid. I’m being charged for electricity that I’m not even using. My electricity has been off going on a month now. And I’m -$19.00. How am I negative when I’m not even using anything.
Response: Jody, Based on your comments you are confused as to why your balance continues to increase even though your power is off. Its not a good thing to be frustrated and confused about your billing and we understand how that might be confusing. We can clarify this for you though. Previously you requested a deferred payment plan. Under this plan we advanced a credit for you and set up a weekly payment schedule. The jumps in your owed balance are a result of those installments coming due. You can confirm this by logging into your MyAccount Portal… your itemized daily charges are visible and you can make a payment to settle the account right there. If you wish to maintain or close your account you can also call us at 888 963 9363 so we can help you take of this. Published on October 02, 2020
I LOVE HOW EASY IT IS TO MAKE PAYMENTS WITH THE PAYLESS POWER APP!
Response: Lisa, Thank you for the awesome feedback! Glad we can make your service experience easy as possible! Published on September 28, 2020
Response: Thank you for rating Payless Power. Published on September 28, 2020
i would like to see daily usage
Response: Laura, We send daily notifications email or text message. Please contact us at 888-963-9363 if you are not receiving either. Published on September 28, 2020
Easy company to use
Response: Thank you for the 5 star review! Published on September 28, 2020
We have had no issues with our services since we started with you all.
Response: Thank you Angela for the awesome feedback! Published on September 28, 2020