Easy to pay haven’t had any issues with y’all. I just wish I could put less than 20 to add on to electric. Like a 10 dollar minimum or something. Sometimes it’s hard to put the exact 20 or more In this economy.
Response: Thanks for your feedback on this matter, Kristen! We understand you may have concerns with what you can add to the account, and we can definitely help you out! Our system can only accept a minimum of $20 as a payment with a positive balance, and your negative balance + $20 with a negative balance. These minimums help to make sure that should not only your current balance be covered, but you also have additional funds for future electricity consumption. If you need any further assistance, feel free to call 1-888-963-9363 Published on January 17, 2025
Enjoy my services!
Response: Thank you for the rating! Published on January 17, 2025
Ok. Easy to use. Quick. Being able to pay your bill or even get assistance for it in this economy is helpful indeed.
Response: Thank you for the rating, Daniel. We are happy to continue providing you with the helpful and efficient services you've come to enjoy. Published on January 17, 2025
I love that every time I call I speak with someone I just hate that no one is available on the weekends
Response: Thank you for your feedback, and for your high rating, Linda! As of right now, our live representatives are available Monday through Friday between 9AM to 5PM. However, we do have after-hours emails you can contact if you need further assistance. The time frame for these are: 5:00 PM to 9:00 PM on Monday thru Friday 9:00 AM to 5:00 Pm on Saturday 11:00 AM to 8:00 PM on Sunday Published on January 17, 2025
I enjoy your company. It’s affordable.
Response: Thank you for the rating, Pablo! We're glad we can provide affordable electricity services you can enjoy! Published on January 17, 2025
Never have a problem with the app every time I use it smooth sailing
Response: Thank you for the rating! Published on January 17, 2025
I like the reminders alot
Response: Thanks for the rating! Published on January 17, 2025
Easy to use and very convenient!
Response: Thank you for the rating, we look forwards to providing you with more easy-to-use electricity services. Published on January 17, 2025
Easy and affordable
Response: Thank you for being a customer with us! Published on January 17, 2025
Very good service. Would recommend
Response: Thank you for being a Payless Power cuatomer! Published on January 17, 2025
