Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
SCAMMERS, don’t use them. They make up fake meter reading and way overcharge. They should be in Jail.
Response: Hello Thomas, I understand how concerning it can feel when charges or meter readings don’t match your expectations. Thank you for taking the time to share your experience. Your feedback matters, and we want to make sure your account reflects only accurate meter data and billing. When something doesn’t look right, it’s important that we take a closer look. We can review the meter readings, usage history, and billing on your account in detail to ensure everything is correct. If any adjustments are needed, we will gladly address them. Our team is available during business hours, and for after‑hours support you can always reach us at: https://paylesspower.com/contact-us/ Please contact us directly so we can work one‑on‑one to resolve this for you. Customer Care Published on February 23, 2026
Low rates are very nice
Response: Hello Donna, Thank you for sharing your review with us. We appreciate hearing that our low rates have been a positive part of your experience. Affordable and reliable service is a priority for many customers, and it’s great to know this aligns with what you value. We also appreciate your four‑star rating, and we’re always looking for opportunities to enhance the customer experience. If there is anything we can improve to earn a fifth star from you in the future, we would welcome your feedback. For any assistance outside of our regular business hours, you can reach us through our after‑hours contact options at: https://paylesspower.com/contact-us/. Thank you for choosing Payless Power. We look forward to continuing to serve you. Published on February 20, 2026
Over priced. Paid my bill and sent me an email stating that power had been restored , but it never came back on. Nearly froze throughout the night. Also they don’t have anyone available to talk to between 5pm and 9 am. That’s just unacceptable
Response: David, thank you for sharing what happened. From what you described, losing power after receiving a restoration message and spending the night in unsafe temperatures is an extremely stressful situation, and I understand how concerning it is when you can’t reach anyone outside standard business hours. The details you shared point to two important issues: the power‑restoration notification you received and the difficulty reaching support during the timeframe you needed help most. We want to look into both pieces with you to understand what occurred with your service status and ensure you get clear information about our communication process and support availability. Our Customer Care Team is available at 1‑888‑963‑9363, Monday through Friday from 9:00 AM to 5:00 PM, and we’re ready to review what took place and go over your account details so you have accurate answers moving forward. Thank you again for bringing this forward, David. We’re here to make sure you’re supported and get the clarity you need. Published on February 18, 2026
Worst company every other day I’m paying 30 totaling over 300 a month for a 1br/1bath. They tell u one price next thing you know you’re paying a higher price. They also charge 16-18 per kw which is extremely high I will be leaving them asap. Do not use this company you’ll be paying just as much as with a higher electricity company
Response: Ashley, thank you for taking the time to share your experience. The concerns you raised about frequent price changes and the kilowatt rate you mentioned stand out, and I understand how important transparent and predictable pricing is when choosing an electricity provider. Even though there isn’t an active account for us to review, we can still go over the type of plan you were previously on, how those rate structures work, and what may have led to the charges you described. From there, we can also walk through our current rate options and discuss what setting up a new account would look like if you decide to return. This helps ensure you have a clear picture of the available plans and can choose something that aligns with what you’re looking for. Our Customer Care Team is available at 1‑888‑963‑9363, Monday through Friday from 9:00 AM to 5:00 PM, and we’re ready to go through everything with you directly. Thank you again for sharing your feedback, Ashley. We’d value the chance to earn your business back and help you find a plan that better fits your needs. Published on February 18, 2026
Cobran demasiado
Buen servicio instalaciones de electricidad rapido
Muy buen servicio
Cómo le ago parecer un pago estoy tratando de Aser uno y no medega tengo miedo que me suspendan la electricidad
VERY GOOD CONDITION
Response: Thank you so much for your 5‑star review! Hearing that everything was in “very good condition” truly means a lot to our team. It’s great to know that your experience reflected the level of service we work hard to provide every day. We appreciate you taking the time to share your feedback, and we’re always here if you ever need anything moving forward. If you have questions, want help reviewing your account, or simply need support, our Customer Care Team is ready to assist at 1‑888‑963‑9363, Monday through Friday, 9:00 AM to 5:00 PM. Thanks again for being part of the Payless Power family, Trinecia! Published on February 13, 2026
Everything went great
Response: Thank you for sharing your experience with us! We’re glad to hear everything went great. It means a lot that you took the time to leave a 4‑star review. We understand that even when things go well, there’s always room to make the experience even better. If there’s anything more we can do to turn that 4 stars into 5, we’re here to help and would love to learn from your feedback. If you ever need assistance after hours, you can always reach us through our contact page at: https://paylesspower.com/contact-us/. We appreciate you and look forward to continuing to serve you! Published on February 11, 2026
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
