Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
Buen servicio instalaciones de electricidad rapido
Muy buen servicio
Cómo le ago parecer un pago estoy tratando de Aser uno y no medega tengo miedo que me suspendan la electricidad
VERY GOOD CONDITION
Response: Thank you so much for your 5‑star review! Hearing that everything was in “very good condition” truly means a lot to our team. It’s great to know that your experience reflected the level of service we work hard to provide every day. We appreciate you taking the time to share your feedback, and we’re always here if you ever need anything moving forward. If you have questions, want help reviewing your account, or simply need support, our Customer Care Team is ready to assist at 1‑888‑963‑9363, Monday through Friday, 9:00 AM to 5:00 PM. Thanks again for being part of the Payless Power family, Trinecia! Published on February 13, 2026
Everything went great
Response: Thank you for sharing your experience with us! We’re glad to hear everything went great. It means a lot that you took the time to leave a 4‑star review. We understand that even when things go well, there’s always room to make the experience even better. If there’s anything more we can do to turn that 4 stars into 5, we’re here to help and would love to learn from your feedback. If you ever need assistance after hours, you can always reach us through our contact page at: https://paylesspower.com/contact-us/. We appreciate you and look forward to continuing to serve you! Published on February 11, 2026
Easy Set up. Now waiting for connection
Response: Hi Davyon, Thank you for sharing your experience with us! It’s great to hear the setup was easy and straightforward for you—getting started smoothly makes all the difference. I understand you’re now waiting for the connection to finalize, and I appreciate you letting us know where things stand. If you ever notice that the connection takes longer than expected or you have questions along the way, I’m here to help make sure everything moves forward as it should. Just reach out anytime, and we’ll work through it together. Thanks again for choosing us, and we’re excited for you to enjoy the full experience! Published on February 06, 2026
If I could leave zero Stars I would. I just called customer service and spoke with a representative and I was trying to get help understanding my recent rates which she did explain but she was not friendly whatsoever. She was condescending and just had a really bad attitude. She was talking to me like I’m an idiot and acted like she was annoyed and bothered with my questions which in my opinion is the underlying basis of her job. I strongly suggest putting your “customer service Representatives” through a follow up/refresh course as to what being a customer service representative actually entails or at the very least trach them the basic fundamentals of what they were hired to do. Thank you.
Response: Hi Sarah, Thank you for taking the time to share your feedback. We hear your concerns regarding your recent interaction with our customer service team and your experience while seeking clarification about your rates. We understand how important it is to feel respected and supported when asking questions about your account. Our goal is always to provide clear, professional assistance, and your comments indicate that this expectation was not met during your call. We take feedback like this seriously, as it helps us identify opportunities to improve. Your concerns regarding communication style and professionalism have been noted and will be reviewed with our leadership team to ensure our representatives continue to meet our service standards and receive ongoing coaching where needed. If you would like to further discuss your experience or need additional assistance, our team is available to help. You can reach us during regular business hours, or if you need support after hours, please visit https://paylesspower.com/contact-us/ for available options. We appreciate you bringing this to our attention and giving us the opportunity to address it. — Payless Power Customer Care Team Published on February 04, 2026
Quick and easy, convenient!
Response: Hi Alfred, Thank you for sharing your thoughts about your experience. It’s great to hear that the process felt quick, easy, and convenient for you—that really shows the service lined up with what you were hoping for. Your feedback highlights exactly the kind of experience we aim to provide, and it’s encouraging to know it made things smoother on your end. Comments like yours help reinforce what’s working well, and they give us the chance to keep delivering the same level of simplicity and convenience for you and others. If you ever have suggestions or want to share more about what stood out to you, I’m here to listen and help in any way I can. We appreciate you, Alfred, and we’re glad the service has been such a good fit for you. Published on February 02, 2026
Stay away from this company. They are scammers. They give you one rate then charge you for a lot of stuff that you have no idea of. Add additional charges on you that you didn’t obtain. Please stay away. Will do everything I can to get this word out. These people are gimmicks and scammers. These good ratings coming from employees that’s paid
Response: Hi Ayanna, Thank you for speaking so directly about your experience. I hear how upsetting it is to feel like the rate you were given didn’t match what showed up on your bill later, and the concern you’re raising about charges you don’t recognize is completely understandable. When costs appear without clear explanation, it naturally creates a sense of distrust, and the strength of your reaction shows how seriously this impacted you. You’re bringing forward important concerns about unexpected fees, plan transparency, and whether anything was added to your account that you didn’t request. Those are real issues that deserve a clear, detailed breakdown so you can see exactly what each charge represents. Here’s what we can do to help: We can review your rate, recent billing activity, and any add-ons line by line. That will let us identify what each charge is tied to. Ayanna, your experience matters, and you deserve full clarity about your account. We're here to help you sort through the details so you can make the most informed decisions moving forward. Published on February 02, 2026
This is an awesome service provided.
Response: Hi Daniel, Thank you for taking the time to share your experience. Hearing that you see the service as awesome really stands out, and it shows how well things have been working for you. Your feedback highlights the value you’re getting, and it means a lot to know the service is hitting the mark for you. Comments like yours help us understand what’s working well, and they encourage us to keep delivering the same level of consistency you’ve experienced. If there’s ever anything more you’d like to see, or if you have suggestions on how we can continue making things even better for you, I’m here and happy to help. We appreciate you, Daniel, and we’re glad the service has been a great fit for you. Published on February 02, 2026
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
