Price going up everyday
Response: Ms.Jackson- Your review states that you have noticed your price going up every day. A lot of customers new to pre-paid are rightfully alarmed if they see their daily charges going up so your reaction is very understandable. The important thing to understand is that your KWH rate is not increasing daily however your total daily charges can fluctuate. This is based on your usage and may go up and down due to a variety of reasons but mostly due to weather. If you have used post paid service in the past you would not notice these fluctuations because you only get a bill in the mail once per month. You may have had some high usage days and low usage days but they are all added together so its hard to tell. Pre-paid breaks this down and by doing so gives you a real opportunity to manage your cost. Give us a call at 888 963 9363 or log on to your My Account portal to see how your usage relates to the weather in your area. Published on July 01, 2021
The payment process is very easy. It just takes a couple clicks.
Response: Glad we can make your payment method easy as possible! Thanks for sharing! Published on June 25, 2021
This has been the best decision I have ever made…. Of course I have no ideal if I am paying more then I would with a electric company but I know that I don’t have any of the problems anymore
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on June 25, 2021
So far no complaints
Response: Thank you for the 5 star review! Published on June 25, 2021
Very affordable and great easy service
Response: Thank you Jose for being a great customer! Published on June 25, 2021
Payless power has helped me even through difficult times and I appreciate that. I give them 5 stars.
Response: Thank you for your 5 star review! We appreciate your loyalty. We are proud to know that we meet your expectations and we are always looking to improvise our service. Published on June 25, 2021
I love the daily reminders of when your balance is running low and shows you how much you are using for each day of the month
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on June 24, 2021
Great service, always excellent
Response: Thank you for being a great customer! Published on June 24, 2021
Great service Quick respond easy tracking of usage
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on June 24, 2021
Love Payless power I would recommend it to everybody makes life a little easier
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on June 24, 2021
