Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
Literally made payment 7hrs ago and still my services haven’t been restored. The reason for this particular review is to highlight, they send out false emails saying it will be reconnected with in 2 hrs and no reconnection. They don’t even have a line to where you can communicate with someone about their error. You literally have to wait til the open the next day. I nor my kids have eaten since I’ve gotten off work last night. I haven’t slept waiting for the lights to come back on. And here I am trying to contact someone since 3am. Emails don’t work, called on or and they said PAYLESS HASNT SENT A RECONNECTION ORDER. Why be quick to require payment but not quick to provide the service paid for. 0/5 stars…. I only choose 1 star because I had to choose someone
Response: Hi Kimberly, Thank you for sharing your experience with us. I understand how important it is to have your service restored promptly, especially when it impacts your household. From what you’ve described, the delay and lack of communication have caused significant frustration, and I appreciate you bringing this to our attention. To resolve this, please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours, Monday through Friday, 9:00 AM to 5:00 PM. We also provide after-hours email assistance during these hours: 5:00 PM to 9:00 PM Monday - Friday, 9:00 AM to 5:00 PM on Saturday, and 11:00 AM to 8:00 PM on Sunday. They can confirm the status of your reconnection order and ensure everything is processed correctly. Your feedback helps us identify areas where we need to improve, and we’re committed to making this right for you. Published on November 14, 2025
Quick and easy setup .
Response: Hi Saidah, Thank you for sharing your experience! It’s great to hear that the setup process felt quick and easy for you—that’s exactly what we aim for. Your feedback confirms that our efforts to make things straightforward are working, and that means a lot to us. Published on November 13, 2025
Easy to work with ,daily price is very affordable and the communication to customer is very helpful in preventing loss of service and additional fees.
Response: Hi Robert, Thank you for sharing your experience with us! It’s great to hear that you found our team easy to work with and that our daily pricing meets your expectations. Your feedback about our communication being helpful in preventing service interruptions and extra fees really matters to us because that’s exactly what we aim to deliver—clear, proactive support that keeps things running smoothly. We’ll continue focusing on maintaining affordability and strong communication so your experience stays positive. Published on November 13, 2025
Fast effective and great customer service as well
Response: Hi Valexus, Thank you for sharing your experience! It’s great to hear that the service felt fast and effective for you—that’s exactly what we aim for. Your feedback about the customer service means a lot because it shows we’re meeting the standard you expect. Published on November 12, 2025
The process is super fast and easy
Response: Hi Calitra, Thank you for sharing your experience! It’s great to hear that the process felt fast and easy for you—that’s exactly what we aim for. Your feedback confirms that our efforts to streamline things are working, and it motivates us to keep improving. Published on November 12, 2025
Is ok excelentes promovedores
Excelente servicio
Es una muy buena compañía recomendada a todos mis amigos y familiares
**** this light company you don’t care about your customers at all and show it for sure!!! Will be switching companies ASAP!!!!!!! Promise that!!!!
Response: Hi Lindsay, We hear your frustration and understand how important reliable service is to you. Your feedback matters, and we want to make sure your concerns are addressed promptly. A Specialist will be reaching out to you soon to review your account and discuss possible solutions. If you have any questions or need assistance in the meantime, please contact our Customer Care Team at 1-888-963-9363, Monday through Friday, 9:00 AM to 5:00 PM. We’re here to help. Published on November 12, 2025
Easy to connect
Response: Hi Susan, Thank you for sharing your experience! It’s great to hear that connecting was easy for you—that’s exactly what we aim for. We understand how important a smooth and simple process is, and we’re glad it met your expectations. Published on November 12, 2025
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
