PAYLESS POWER IS AFFORDABLE ELECTRICITY FOR EVERYONE I WILL NOT BE USING ANYONE ELSE FOR MY POWER SOURCE SERVICE IS GREAT CUSTOMER SERVICE IS EVEN BETTER AND HAVING A DAILY REMINDER OF CONSUMPTION (VIA E-MAIL AND TEXT MESSAGE) I CAN ACTUALY MANAGE MY POWER USAGE AND KEEP IT UNDER MY CONTROL PAYLESS POWER MEANS YOU PAYLESS FOR THE POWER YOU USE NOT PAYING MORE FOR POWER LESS USED.
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. We are also pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on May 07, 2021
P so many of my customers I clean homes and they told me about you guys and how wonderful you are and how you work with if you’re low or short even one of my I’m a hospice nurse and they said you’ve always been wonderful so I greatly appreciate you taking the time and my daughter has asthma and as I’m breathing machines and oxygen tanks and I take care of my own mother as well and I have liver cancer so this is just wonderful thank you
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on May 07, 2021
I’m happy to have found this light company….I LOVE IT 🙂
Response: Thank you for the 5 star review! Published on May 07, 2021
While it has only been about a month, I am extremely happy with Payless Power. The rates are very reasonable and I am amazed that with as much activity as I have at my house, my costs have been lower than I estimated. I love being able to access my account any time to see current/recent usage. And the daily text notifications of this same information along with my current balance left in my account takes the stress out of trying to monitor my account. Online services are very user friendly and easy to navigate. I have as much control as possible over my usage and costs. Love it!
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. We are also pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on May 07, 2021
Easy payment method
Response: Thank you so much for sharing it's greatly appreciated! Published on May 06, 2021
Thanks so much you guys are so great
Response: Thank you for being a great customer! Published on May 03, 2021
Easy enrollment and good basic info for the account at start-up.
Response: Thank you Johnny for the feedback! We look forward to having you as a new customer! Published on May 03, 2021
Easy to use. Far price when you do the math.
Response: Glad we can make your service experience easy as possible! Published on May 03, 2021
easy to work the online website
Response: Thank you so much for the feedback it's greatly appreciated! Published on May 03, 2021
This company is garbage! They get you with super easy and cheap installation, but then charge you a $3 recurring fee each day. So when your bill should normally be anywhere from 100 or 200 a month make sure you tac on an extra $100 a month for all of the fees. You will save much more in the long run using another company.
Response: Jesse- Your comments state that you get charged $3.00 per day as a recurring fee which comes out to an extra $100 in addition to your charges. This makes you feel like you are paying an extra $100 per month on top of your charges. Let me say that no one wants to feel like they are being taken advantage of so if that is your understanding of our plans, there’s little wonder why you’re upset. Anyone would be. Fortunately, this is not how the plan works so we can reach out to you to cover the plan details with you . It is true that your plan comes with the $2.78 daily fee that was disclosed upon enrollment. The important factor with this plan is that this fee includes your first 17KWH. For example, if you use 24 KWH during a day you would not pay $2.78 and for 24 KWH. You would only pay the daily fee and for 6KWH at the established per KWH for your plan. If you use under 17KWH on some days and over 17KWH on others then our system will perform an automatic true-up at the end of the month to ensure that you receive the rate listed on your Electricity Facts Label. On top of this Payless Power does not charge the commonly applied fees that many of our competitors apply . This include disconnection fees, reconnection fees, late fees, assistance fees, fees to pay with a live agent, fees to pay through the automated phone systems and fees to pay online. Once you understand how the billing truly works and the options we extend to our pre-paid customers you’ll see that Payless Power is actually a very good option for someone who is budget conscious. A supervisor will reach out to explain this and answer your questions. You can also call us at 888 963 9363. We’re here to help. Published on May 03, 2021