Very recommendable, excellent service and excellent rates .
Good service.. easy to make payments… and good on letting know how much amount we have on acc
Great great great
Response: Thank you for being a great customer! Published on August 06, 2021
Easy to use and I love the ability to pay as you go!!
Response: Glad we can make your service experience easy as possible! Published on August 06, 2021
I appreciate your good service
Response: Thank you for the 5 star review! Published on August 06, 2021
They cut my lights off I was -14.34 they need better control of helping people in this hard time really $14 bs not happy
Response: Ms Hannah- You have stated that you were disconnected due to a negative $14.34 and you do not feel this is right. You feel that Payless Power should be more helpful due to hard times. You are absolutely correct that times are tough. No one should be blamed for being frustrated if they are having trouble with their bills. We’ve all been there. That’s why Payless Power actually offers the most comprehensive assistance options of any power company that we are aware of even though we are a pre-paid service with no deposit. Unfortunately those options are not unlimited though. A quick review of your account shows we have worked with you by setting up a deferred payment plan and also by not disconnecting the account for multiple days after the balance fell below $0.00. Please keep in mind that many pre-paid companies disconnect if the balance falls under $10.00. With Payless Power you will always have service for the full day if there is at least a penny on the account. We also offer same day extensions if you need time to pay later in the day and we do not charge disconnection fees, reconnection fees, late fees or assistance fees of any kind. If you have been affected financially by covid you also may be eligible for up to 15 months of assistance based on your past and future charges. Call us at 888 963 9363 so we can assist you in the application process. Published on August 06, 2021
Easy process!!!!!!!
Response: Thank you for the feedback it's greatly appreciated! Published on August 05, 2021
Easy to pay online
Response: Glad we can make your payment process easy as possible! Published on August 05, 2021
Pmnt process is SUPER easy!
Response: Glad you enjoy using the online portal making everything simple and able to see your account in more detailed format. Published on August 05, 2021
It was simple and easy
Response: Thank you for sharing your service experience! Published on August 05, 2021