Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
Very good service
Response: Hi Alma, Thank you so much for sharing your experience with us! It’s great to hear that you received very good service—that kind of feedback means a lot. We’re always listening closely to what our customers share, and your comment tells us we’re on the right track. We understand how important it is to feel well taken care of, and we’re glad our team delivered that for you. Your satisfaction is exactly what we strive for every day. Published on August 14, 2025
Prices too high
Response: Hi Evangelene, Thank you for sharing your thoughts with us. We understand that pricing is an important factor when choosing a provider, and it’s something many customers consider carefully. We strive to offer competitive rates that reflect the value and reliability of our service. If you're exploring options, a great resource is PowerToChoose.org, where you can compare plans from various providers and find one that best fits your needs. We appreciate your feedback—it helps us continue improving and serving our customers better. If you have any questions or need help reviewing your current plan, we’re here to assist! Please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. Published on August 14, 2025
It’s great I love the company easy and quick to add funds!
Response: Hi Bonnie, Thank you so much for sharing your experience! It’s wonderful to hear that adding funds has been easy and quick for you—that kind of convenience is exactly what we aim for. We’re glad the process is working well and that you’re enjoying the company. Published on August 14, 2025
Great service , customer service is excellent
Response: Hi Krystala, Thank you so much for sharing your experience! We’re thrilled to hear that you received great service and found our customer care team to be excellent. It means a lot to know that our efforts to provide attentive and helpful support are making a positive impact. Published on August 13, 2025
I think you are manipulating my reported usage. I think you are not being truthful.
Response: Hi Mary, Thank you for sharing your concerns. We understand how important it is to feel confident in the accuracy of your usage reports. It’s completely valid to question anything that doesn’t seem right, and we appreciate you taking the time to reach out. We want to assure you that the usage data reflected on your invoice comes directly from the Transmission and Distribution Service Provider (TDSP), and we do not have the ability to alter or manipulate that information. If you’d like, we can help you review your usage history in detail and even request a meter verification from the TDSP to ensure everything is functioning properly. Our goal is to make sure you have full transparency and trust in the process. Please feel free to reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. You can also view smartmetertexas.com and register your account to audit your meter readings to make sure you are being billed for what the meter is reporting. Published on August 13, 2025
great service..
Response: Hi Thomas, Thank you for sharing your experience with us. It’s great to hear that you received excellent service—that kind of feedback means a lot. We understand how important it is to feel supported and valued, and we’re glad our team delivered that for you. Your review helps us continue to focus on what matters most: providing reliable, attentive care every step of the way. Published on August 12, 2025
worst services i’ve ever experienced. beyond expensive & they are unfair . they gave me a random persons bill on top of mine
Response: Hi Alana, Thank you for sharing your experience. We understand how frustrating it must be to receive a bill that doesn’t seem to belong to you, especially when you're already feeling the service hasn’t met your expectations. We hear your concern about the billing process and the charges you’ve described. It’s important to us that every account is handled fairly and transparently. When there are multiple points of association between accounts, it can sometimes trigger a review or reassignment of balances—but this should always be clearly communicated and based on verified information. To help resolve this, we’d like to take a closer look at your account and the billing details you received. If you’re open to it, please reach out to our Customer Care Team directly at 1-888-963-9363 during standard business hours with your account information so we can investigate and ensure everything is accurate and properly assigned. Published on August 12, 2025
Great service awesome company great prices.
Response: Hi Johnny, Thank you so much for sharing your experience! It’s great to hear that you received excellent service and found our prices to be competitive — that kind of feedback means a lot to us. We truly value customers like you who take the time to let us know what’s working well. Your words reinforce our commitment to providing both quality service and great value. Published on August 11, 2025
Trying To Reactive My Account
Response: Hi Alex, Thank you for sharing your experience. I understand how important it is to get your service up and running again, and I can see how this situation might be frustrating. We appreciate you reaching out and want to make sure you have the right information moving forward. When an account has been fully closed, a new account is required to restart service. Our Customer Care team is here to help guide you through that process and ensure everything is set up smoothly. Please don’t hesitate to contact us directly at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM—we’re ready to assist you every step of the way. Published on August 11, 2025
Very easy and straight forward. Prices are a bit high but still very much enjoying the service in this summer heat good. Good company so far, no complaints.
Response: Hi Michael, Thank you for sharing your experience! It’s great to hear that the service has been easy to use and especially helpful during the summer heat. We understand that pricing is an important factor, and we appreciate your honest feedback on that. Published on August 11, 2025
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
