Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
Super easy to do
Response: Hi Lisa, Thank you for sharing your experience! It’s great to hear that the process felt super easy for you. We’re always listening closely to feedback like yours because it helps us understand what’s working well for our customers. Ease and simplicity are exactly what we aim for, so knowing that it came through in your experience means a lot. Published on August 20, 2025
Nice low starting rate to get service when you need it the most. It’s so hot outside and my electric company wouldn’t let me extend my bill for my overdue bill, so I had to switch to Payless, and now, I’m paying less!!!
Response: Hi Brian, Thank you for sharing your experience! We hear you—when the heat is relentless and options feel limited, having access to reliable service at a fair rate can make a big difference. It’s great to know that switching to Payless helped ease the pressure and gave you the support you needed right when it mattered most. We’re committed to making energy more accessible, especially during tough times, and your story is a powerful reminder of why that matters. Published on August 19, 2025
I got recommended this place and turned out to be a mistake. I was paying almost 300 a month for light,they charge 19c per kWh. I was going to switch my light and ask an order of disconnect on Wednesday,well they disconnected my light on a SATURDAY and when I was calling they would not answer. I got left over the weekend without light ,imagine all the food that got wasted and I had to throw away. NEVER again well I be getting this light, I still have $40 in my account and that went to the trash as well . Do not get this light they overcharge and $25 only last for a day or two if lucky
Response: Hi Viridiana, Thank you for sharing your experience. We understand how frustrating it must have been to be without electricity over the weekend, especially with the impact it had on your food and home. That’s a difficult situation, and we appreciate you taking the time to let us know. We hear your concerns about the timing of the disconnection and the cost of electricity. Our rates are usage-based, which means your bill reflects how much electricity you consume. For transparency and control, we encourage customers to compare available electricity plans at PowerToChoose.org, where you can find options that best suit your household’s needs. To better understand your billing and usage, you can register at SmartMeterTexas.com for a detailed breakdown of your electricity consumption. This can help clarify how your charges are calculated and identify patterns that may be affecting your monthly costs. If you ever need to reach us outside of business hours, we’re available via email at paylesspower.com/contact-us. We’re here to help and want to make sure you have the support you need. Thank you again for your feedback, Viridiana. We’re committed to improving and hope you find a solution that works best for you. Published on August 19, 2025
Easy fast and dependable ready to go !
Response: Hi Priscilla, Thank you for sharing your experience! It’s great to hear that you found our service easy, fast, and dependable—just what we aim for. We understand how important it is to have things ready to go when you need them, and we’re glad we could deliver that for you. Published on August 18, 2025
Have used before and very satisfied with service
Response: Hi Maria, Thank you so much for sharing your experience with us! We’re glad to hear that you’ve used our service before and that it met your expectations. It means a lot to know that our efforts have made a positive impression. We truly value your continued trust and support. Published on August 18, 2025
Great service fast reliable not to expensive can pay very easy recommended highly
Response: Hi Chad, Thank you so much for sharing your experience! It’s great to hear that you found our service fast, reliable, and easy to use. We understand how important it is to have a smooth and affordable process, and we’re glad we could deliver that for you. Your recommendation means a lot—it helps others know what to expect and motivates our team to keep improving. Published on August 18, 2025
Awesome easy connection and maintaining the services
Response: Hi Octavia, Thank you so much for sharing your experience! It’s great to hear that the connection process was smooth and that maintaining your services has been easy. That kind of feedback really helps us understand what’s working well for our customers. Published on August 18, 2025
I love this company
Response: Hi Tawanna, Thank you so much for sharing your experience — it’s wonderful to hear that you love the company! We truly value hearing from customers like you who take the time to let us know what’s working well. Your feedback helps us stay focused on what matters most: delivering great service and building lasting relationships. Published on August 18, 2025
Too expensive. I regret having used this system with absurd charges that only take advantage of middle-class people. Don’t pay attention to the offers.
Response: Hi Juan, Thank you for sharing your experience. We understand that pricing is an important factor when choosing a service, and it’s clear this has been a point of frustration for you. We hear your concerns about affordability and the impact on middle-class families. That’s why we strive to offer competitive pricing across our plans. We encourage customers to explore and compare options through PowerToChoose.org, a helpful resource for finding the best rates and plans available in your area. Your feedback is valuable, and we’re always working to ensure our offerings are transparent and fair. If you’d like help reviewing your current plan or exploring alternatives, we’re here to assist. Please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. Published on August 15, 2025
The process was easy and intuitive.
Response: Hi Mihai-Alexandru, Thank you for sharing your experience with us! It’s great to hear that you found the process easy and intuitive — that kind of feedback really helps us understand what’s working well. Published on August 15, 2025
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
