Really disappointed with this company they cut my power energy by mistake 4 days before the expected cancellation day and then I have to create a new account just for 4 days and when I call to disconnect the new service they charge me almost $100 for a mistake that it wasn’t my fault but at the end the try to make me feel it was my fault. I don’t recommend this company
Response: Ms Aquayo,- Your comments state that your our representative issued your move out date prematurely which required you to go the process of creating a new account for those 4 days. When you cancelled this new account you were charged the early termination fee. . The is unacceptable and not the way a customer should be treated at any Company. We have done our best to correct this issue by applying a courtesy credit for your trouble as well as refunding the early termination fee to your card. This was automatically applied but would have been refunded by your request. Thanks you for giving us the opportunity to provide service to you . Published on December 01, 2021
Perfect I love it great and fast I will always stay with them
Response: Thank you so much Roland for the awesome feedback it's greatly appreciated! Published on November 24, 2021
Way cheaper than the other prepaid companies and the site is so easy to navigate!
Response: Thank you for your 5 star review! We appreciate your loyalty. We are proud to know that we meet your expectations and we are always looking to improvise our service. Published on November 24, 2021
Awesome and reasonable company ! Love the easy payment part !
Response: Glad we can make your service experience easy and convenient as possible. Published on November 24, 2021
It was good to use
Response: Thank you Blake for the feedback it's greatly appreciated! Published on November 24, 2021
This company is awesome thank y’all for all your help !
Response: Thank you so much for being an awesome customer! Published on November 24, 2021
Was so easy to set up and start service and it’s a great service.
Response: Thank you for being a great customer Published on November 24, 2021
Fast and easy payment . I would recommend using this electricity provider it is simple and fast I like to use ut
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on November 24, 2021
So far so good! Loving it!
Response: Glad we can make your service experience easy and convenient as possible! Published on November 24, 2021
This company is awesome thank y’all for all your help !
Response: Thank you so much for being an awesome customer! Published on November 24, 2021