It was fast and easy.
Response: Thank you for rating us! We are proud to meet your expectations. Thank you for allowing us to improve and innovate our services. Published on April 22, 2022
Thanks for the convenience!
Response: Thank you for the 5 star review! Published on April 22, 2022
Great rates! Let’s you see your usage daily. Highly recommended.
Response: Thank you for being a great customer! Published on April 22, 2022
Exalent services
Response: Thank you for the feedback it's greatly appreciated! Published on April 22, 2022
thank you for making this easy.
Response: We are truly thankful for you as a customer and we thank you for taking the time to leave a review for our company. Published on April 22, 2022
Im not Im not understanding what y’all are doing, I was given $20 towards my negative bill and paid the $20 back in a day or two and was told even though I paid back my account is on hold because I didn’t call in and tell y’all that Im paying the $20 I don’t think it’s right and now I have to get my lights disconnected because I’m not allowed an $20 extension even though I paid it back
Response: Mr. Reed- Your comments state that you accepted a deferred payment plan and feel that you paid it off in full shortly thereafter, presumably by making a payment. Now you are confused why there is still a switch-hold on your account. It is not a good thing when there is a misunderstanding of this type and we realize how frustrating that can be . A supervisor will call you to review your account and determine what options we have to rectify your issue. You can also call us at 888 963 9363 for immediate assistance . Published on April 18, 2022
FAST AND EASY SIGN UP
Response: Thank you so much for the 5 star review! Published on April 14, 2022
So easy to get electricity without any of the hassle! Pay money, get power.
Response: Thank you very much for the kind words. We truly aim as high as possible to do right by our customers Published on April 14, 2022
So easy to use and keep track of your electrical expenses.
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on April 14, 2022
I’m saving more money through Payless Power than I was with another major provider.
Response: Thank you for rating us! We are proud to meet your expectations. Published on April 14, 2022
