Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
This is a rip-off company, I rather switch to a company where I can pay 150 for a month rather than keep paying 75 every ******* week when I’m barely even home to use any electricity and on top of that it’s the summer and I can’t even use my fan or AC without them charging 3 or 4 dollars per kWh. When it’s supposed to be 17 cents per kWh. I Absolutely hate using this scamming company and I don’t recommend to NOBODY.
Response: Hi Carrie, Thank you for sharing your feedback. We understand how frustrating it can feel when your electricity costs seem high—especially when you're not home often and trying to stay cool during the summer. When temperatures rise, even minimal use of appliances like fans or air conditioners can lead to noticeable increases in energy usage. This is because cooling systems often work harder and run longer to maintain comfort, which can drive up your overall consumption. We also want to clarify that our rate per kilowatt-hour does not change. What can vary is the total amount billed, which is directly tied to how much electricity is used during the billing period. We’d really like the chance to review your account with you and help identify tools that better fit your lifestyle—whether that’s usage tracking, budget billing, or tips on how to get your usage down. If you're open to it, we’re here to help you find a solution that works better for your needs. Please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. Published on July 25, 2025
THIS COMPANY IS A FRAUD AND I WILL EXPOSE THEM FOR CHARGING $1 + PER Kwh when I clearly states KWh prices in cents form not dollar
Response: Hi M J, Thank you for taking the time to share your feedback. We understand how frustrating it can be when pricing details appear unclear or unexpected, especially when it comes to something as important as energy costs. We hear your concern about the rate being shown as $1+ per kWh, and we want to help clarify what might be causing that discrepancy. In most cases, kWh rates are indeed listed in cents, and if you're seeing a dollar amount, it could be due to additional charges or fees bundled into the total cost per kWh on your bill or dashboard. Sometimes taxes, delivery fees, or usage tiers can affect how the final rate is displayed. To get to the bottom of this and ensure everything is accurate, we’d love to take a closer look at your account details. If you're open to it, please reach out to our Customer Care Team directly at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. That way, we can walk through it together and make sure everything is transparent and correct. Published on July 24, 2025
Absolutely love the payment process of Payless power. It is super convenient, fast, easy to use!
Response: Hi Ashley, Thank you so much for sharing your experience! We’re thrilled to hear that you’re enjoying the convenience and ease of our payment process. It’s great to know that it’s making things faster and simpler for you—that’s exactly what we aim for. Your feedback reinforces the importance of keeping things user-friendly, and we’re always looking for ways to make your experience even better. Published on July 24, 2025
Great company to have
Response: Hi Edeher, Thank you for sharing your experience! It’s great to hear that you consider us a “great company to have.” That kind of feedback means a lot to our team. We’re always listening to what our customers say, and your words help us understand what’s working well. Knowing that we’ve made a positive impact encourages us to keep delivering the kind of service you value. Published on July 24, 2025
Great Customer Service Great Rates Very Professional & Patient When Customers Are In Need Of An Extension Thank You Payless Power
Response: Hi Barbara, Thank you so much for sharing your experience! It’s wonderful to hear that our team’s professionalism and patience made a difference when you needed an extension. We understand how important flexibility can be, and we’re committed to making sure our customers feel supported every step of the way. Your kind words about our customer service and rates truly mean a lot. We’re always working to provide reliable service that meets your needs, and feedback like yours helps us continue to improve and serve you better. Published on July 24, 2025
Easy to use and can help you see how much power you use day to day.
Response: Hi Steven, Thank you for sharing your experience! It’s great to hear that you’ve found the platform easy to use and helpful in tracking your daily power usage. That kind of insight can really make a difference in managing energy more efficiently. Published on July 24, 2025
Easy to use and can help you see how much power you use day to day.
Response: Hi Steven, Thank you for sharing your experience! It’s great to hear that you’ve found the platform easy to use and helpful in tracking your daily power usage. That kind of insight can really make a difference in understanding and managing energy habits. Published on July 23, 2025
This is my second time using Payless power and I’ve only been a customer for a week. They are very friendly and affordable. Well worth the choice. Thanks Payless Power!
Response: Hi Everette, Thank you so much for sharing your experience with us! We’re thrilled to hear that your return to Payless Power has been a positive one. It means a lot to know that you’ve found our service both friendly and affordable—those are two things we work hard to deliver every day. We truly value your continued trust and are excited to have you back with us. Thanks again for choosing Payless Power! Published on July 22, 2025
This way is much better when 253 people ahead of you on the phone
Response: Hi Takea, Thank you for sharing your experience! We hear you—waiting behind 253 people on the phone can be incredibly frustrating. It’s great to know that this way of connecting worked better for you. We’re always looking for ways to improve how we support our customers, and feedback like yours helps us understand what’s working. If there’s anything else we can do to make your experience even smoother, we’re here and ready to help. Published on July 22, 2025
just thank you so much
Response: Hi Gladys, Thank you so much for taking the time to share your kind words. It truly means a lot to hear that your experience left such a positive impression. We’re always listening closely to feedback like yours—it helps us understand what’s working well and continue building on it. Your appreciation encourages our team to keep delivering the care and attention every customer deserves. If there’s ever anything more we can do to support you, we’re here and ready to help. Published on July 22, 2025
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
