I really like how I’m informed of my balance on the daily basis..
Response: Thank you Ruben for your great review glad we can make your experience with our service easy as possible! (: Published on April 04, 2018
Nice
Response: Good morning Ms.Lashana, Thank you for taking the time for providing this great review! Thank you for being a great customer(: Published on April 04, 2018
????
Response: Thank you so much your great review!! We are happy to have customers as great as you!! :) Published on April 03, 2018
Great electric company
Response: Thanks for your awesome review! One of our goals as a company is to complete all the expectations that our customers have. We also like to provide all the necessary tools so that each person has control and access to their account! We are happy to have you as a customer! Thank you for the support Christie!! :) Published on April 03, 2018
Great Service
Response: We are proud that we can provide all our customers with a quality service that meets all expectations!!Thank you so much for your awesome review Aaron!! Published on April 03, 2018
Best rates and very customer friendly. So easy to make payments!!!
Response: Thank you so much for your fabulous review Dominick!! We are pleased that we can provide our customers with competitive rates and excellent service!! Giving customers the ability to make super fast payments online, in the automated system, and with a live agent!! We are so lucky to have customers as great as you!! Thank you so much for the support!! Published on April 03, 2018
I do not recall any text regarding percentage increase. It appears that I ‘m paying at least 30 dollars more per month.
Response: Hello and thank you for the feedback we do not send out messages with percentage increases we don't have contracts so you are subject to kilowatt rate increase as well as when the price goes down that gets passed on to the customer which is good so your not stuck paying high kilowatt rates while in a contract we also offer discounts such as a 20% percent discount simply by keeping your balance above $35 and if your using more than 17 kilowatts you get a daily discount! Thank you for choosing payless power:) Published on April 03, 2018
Total monthly ends up being high but premayment works best with my budget schedule.
Response: Thank you so much for your fabulous review!! Providing you with competitive prices and excellent services it's one of our objectives!! The daily messages will help you to keep an eye on your account because it gives you the balance and your usage and that will help you to make changes that will help your budget!! Also keeping your account above $35.00 and/or using above 17 kilowatts per hour will give you the Flex Pay Discount that will also help you save!! Thanks for the support Lauren!! Published on April 03, 2018
Been with this prepaid company for about 2 months now, I’m very happy with their service. Their rates are unbeatable compared to other prepaid electric companies. Their connection was super fast I think it only took about an hour to get the electric on. They’re online website makes it really easy to add money to your account. I’m a happy customer.
Response: WOW!! We appreciate that awesome review Arren!! One of our goals is to provide all our customers with a quality service and the best rates! We are thrilled to give customers all the options to make their journey easy and pleasant!! The online website is one of our best features because it gives you all the tools to make super fast payments, you can see your daily statement, and so much more!! Also with the daily messages you can also be updated of your balance and usage!! We love that with can provide you with all of these features! We also love having customers as great as you!! Thank you SOO much for supporting Payless Power!! Published on April 03, 2018
I’ve been with Payless power for over 6 yes never had a complaint my only thing now is that they don’t have extensions anymore like before without having to get deferred..as a customer sometimes we just need extention no deferred but for the most I am very satisfied
Response: Thank you for the feedback unfortunately we don't offer extensions but we do offer a grace period from the day to fall negative until the next day before 11am, we also have autopay with helps you maintain $35 dollars in your account additionally it enrolls you 20% flex discount! :) Published on April 03, 2018
