Helpful staff, easy to use website and great price!
Response: Providing our customers with an excellent customer service, with a quality service, and with competitive prices is our pride! Everyday we search for ways to keep improving our services and the online portal to make your journey with Payless Power more pleasant!! Thank you so much for that fabulous review Vicki!! :) Published on April 07, 2018
Great service
Response: Thank you so much for that fantastic review Shamira!! We are thrilled that we have the ability to provide our customers with the best service in TEXAS!! Thank you so much for the support! :) Published on April 07, 2018
Easy to do
Response: Thank you so much for that great review!! Providing our customers with a quality service is our pride, a service that is that fast, easy, and efficient!! We are so thankful for the support Guadalupe!! Published on April 07, 2018
The only thing I don’t like is the double messages I get daily.
Response: Thank you so much for that awesome review Karen! If you would like to stop receiving text messages you can always call us and modify that at 888-963-9363, we will be glad to help!! Published on April 07, 2018
Fast and easy
Response: Thank you so much fort hat great review Lainie!! We are so glad that we can provide you and all our customers with a fast and efficient service!! We are so thankful to have customers as good as you!! :) Published on April 07, 2018
Good job
Response: Thank you so much for such a good review Christella!! We are so thankful to have customers like you!! :) Published on April 06, 2018
They charge WAY too much for “Pay as you go” I haven’t been home in two day and some how have used $40 worth of energy?! Total rip off.
Response: Good afternoon Courtney, Thank you so much for your feedback. It's greatly appreciated. Payless Power does offer ways to save on saving on your usage. It's called the Flex Pay discount. With this you will receive 20% off your usage when the balance is maintained at $35 or more. Another way to receiving a discount is when you use more than 17 KWH a day. If you log on to the customer account portal you will be able to see detailed information on your charges. If you have any questions please reach out to our customer care dept. at 888-963-9363. Published on April 06, 2018
Reliable service. Average daily cost is low. Easy to submit payments. Love the daily text that let’s me know my usage and balance. We ve been with this company for over 3 years.
Response: Thanks for the awesome review! We are glad to hear that you enjoy the daily balance alerts, as well as the flexibility of paying when is most flexible for you. Published on April 06, 2018
love how easy this is to use.
Response: Glad we can make the online portal easy as possible (: Published on April 06, 2018
Best company by far
Response: Thank you so much for your feedback it's greatly appreciated!! Published on April 06, 2018
