This company over charges I pay $6 a day and live in an apartment that is 500 square feet. Such a rip off
Response: Thank you Chastity for your feedback. We're sorry your experiencing this issue on your usage. At Payless Power, we only bill based on meter reads, just like other electric companies. You can get more details about your meter if you register it at http://www.smartmetertexas.com This will show you in real time what you have already consumed in increments of 15 mins. We hope this helps! Any questions please reach out to our customer care dept. at 888-963-9363. Published on April 11, 2018
Lo mejor en electrucidad Gracias
Response: Muchas gracias por su maravilloso comentarios Mayra! Estamos contentos de poder proveerle a cada uno de nuestros clientes con el mejor servicio de electricidad en todo Texas! Agradecemos muchísimo el apoyo hacia Payless Power :) Published on April 11, 2018
I love it. I have enjoyed the service.
Response: We are so thrilled you enjoy your journey with Payless Power and we hope to keep this journey with you for many more years!! Thank you the positive review George!! :) Published on April 11, 2018
Could run a little cheaper
Response: Thank you Lakendra for the nice feedback! We are always trying to give our customers the best rates available for a prepaid company because we do not require a deposit or have any contracts. We do offer the Flex pay discount which is 20% off the price per kilowatt if the account is above $35.00. We do have an Auto pay option so that our customers will always stay above the $35.00 minimum and get the discount plus never have to worry about being disconnected. The other discount we offer is if the customer uses more then 17 kilowatts daily they get $.75 off the daily fee. Please feel free to call the customer care department at 888-963-9363 if you have any questions or concerns or would like some energy saving tips that are also found on the website paylesspower.com. Enjoy the rest of your day! :) Published on April 11, 2018
Easy payment method
Response: We are so happy that we can give you super fast payments methods such as online payments, the automated system, a friendly live representative, or even with MoneyGram! We are so thankful for the fantastic review and for your support Tammi :) Published on April 11, 2018
The new payment way is so nice
Response: We appreciate your compliment Genesis. We are dedicated to providing easy ways to pay and manageable accounts for our AWESOME customers like yourself! Published on April 11, 2018
This was easy and user friendly
Response: Thank you Mary for the wonderful feedback! We like to think of our customers as family and glad that we have met your expectations so far, we look forward to having your friendly comments around for a long time! :) Published on April 11, 2018
Good workkkkkkkkkkkkkkkkkkkkkkkkk
Response: YAY!! Thank you SOO much for your awesome review Tenisha! We promise that we will keep up the excellent work! We hope to keep growing as a company and to have customers as great as you to grow with :) Published on April 11, 2018
I’m a new customer and set up was quick and easy.
Response: Welcome Randeshia to Payless Power we are happy you chose us as your electrical provider! We look forward to providing you excellent customer service and answering all your questions you might have. We also have a website at paylesspower.com where you can register the account and manage the payments and usage on the internet. Thank you again for choosing Payless Power!! :) Published on April 11, 2018
-100 stars You are the worst company I have every come in contact with
Response: Hi Erika we sincerely do apologize you've had a negative experience with our company. A supervisor will be reaching out shortly. Published on April 11, 2018
