Good service for temp. Uses
Response: One great feature about this prepaid service is that we don't require a sign up or cancelation fee! The full initial payment made when opening the account is put directly on your account balance exclusively for your usage! Thanks so much for the awesome review! Published on April 11, 2018
Very simple and easy say to use!
Response: Hi Jacoby! Thank you so much for your time and your excellent review! We are so thrilled that you find our services easy and simple!! Everyday we search for ways to make your navigation in the online website more simple and fast!! Published on April 11, 2018
I like the convenience of seeing my balance via email and being able to make a payment right away if needed.
Response: Thank you Martin for the amazing review! We like to make sure that our customers feel like they are in control of their electric bill and not the power company. The daily reminders are there so that there is no surprises when it comes to the billing and it gives the customer the chance to make adjustments on usage if needed. The payment portal has been redone so that it makes like easier to make a payment for everyone, we are glad you are enjoying it!! :) Published on April 11, 2018
Service is good
Response: Thank you so much for the fantastic review Kim!! Providing you with an excellent service is what keep us going and keep us searching for ways to improve our system to make your journey with us more pleasant! :) Published on April 11, 2018
Easy sight…I like that I can keep track of it daily so it’s not a big surprise at end of month
Response: Thank you Leslie for your feedback. Happy we can make your experience with our service easy as possible!! Published on April 11, 2018
I love the freedom
Response: We believe in equipping our customers with the power to pay less and we are ecstatic you enjoy this feature!! Thank you for the amazing review Penny, we greatly appreciate you!! :) Published on April 11, 2018
Anyone i get on the line does their best to help & keep my electircity on & running. I am very appritiative of all theit help & understanding.
Response: AWESOME! We love to hear this kind of feedback as it confirms we are taking care of our customers! We appreciate you! Your compliments continue to drive us to provide the best service experience. :-) Published on April 11, 2018
Excellent, fast service. You choose the amount paid and when to pay. Maximum flexibility! Also, they keep you up to date with the amount of energy used every day via text. Slow your usage down for a day or two to save money and you can see you wattage usage drop within a day. You are control not the electric company! Love it.
Response: Amazing review Misty thank you so much!!! Appreciate all the generous things our customers have to tell us!!! We pride ourselves are giving excellent customer service and always updating the website so that is more user friendly! Have a great day Misty! :) Published on April 11, 2018
Easy and simple
Response: Thank you so much for the wonderful review Christopher! We are so ecstatic to keep providing you with and simple, fast, and efficient service and we will keep improving our services to make your journey with Payless Power the best journey ever! We can't thank you enough for the support :) Published on April 11, 2018
It’s cool just a little expensive
Response: Thank you Jeremy for your feedback it's greatly appreciated. Please reach out to our customer care dept. at 888-963-9363 so we can provide you tips on saving energy! Published on April 11, 2018
