Very easy to use. I love being in control and able to see how much power is used each day
Response: We definitely want you to be in control of YOUR electricity. We are excited that we can offer you a service that allows that control. Thank you so much for the positive motivation of our team and being an amazing customer for Payless Power. Published on April 11, 2018
I’m very happy with my services and love the convenience of paying via my cell phone.
Response: We are very happy to have you as a customer Graciela!!!! Its good to know that the payment options are convenient to you as we work hard to make it easy. Thank you for being AWESOME! You are appreciated. Published on April 11, 2018
Great service, and easy payment. Thanks Very much.
Response: Hey John, thank you very much for your review, we are happy to know that you are enjoying the service and find it easy to make payments. Your comments and feedback are highly appreciated!! Published on April 11, 2018
lightly over priced
Response: Thank you Sherry for your feedback it's greatly appreciated!Payless Power does offer ways on qualifying on saving on your usage It's called the Flex Pay discount with this you will receive 20% of your usage when balance is maintained at $35 or more. Another way on receiving a discount is when you use more than 17 KWH a day. If you have any questions regarding your account please reach out to our customer care dept. at 888-963-9363. Published on April 11, 2018
It was fast easy and convenient.
Response: Fast, Easy and convenient is the name of the game! We strive to keep our customers satisfied and thank you very much for your positive feedback. Its a big motivator for our Payless Power team. Published on April 11, 2018
The new way to make a payment online is so much better. I like that it stores the information which makes it a lot quicker process.
Response: Thank you Marci! We will continue to improve our systems to ensure our customers have the easiest and most enjoyable experience with their electric company. Published on April 11, 2018
There should be a 24 hour line to call. Also I think you should offer free nights or have rewards program.
Response: Thank you for your rating we offer a 24/7 automated system and we have an online portal available as well we offer promotions when you first join for any question please give a call at 888-963-9363. Published on April 11, 2018
Minor difficulty
Response: Thank you for the rating for help with your issue give us a call at 888-963-9363! Published on April 11, 2018
Love this! Easy to make payments and love how they keep you updated & send you text with your balance!
Response: We're glad to find our payment options convenient! Published on April 11, 2018
I ABSOLUTELY LOVE LOVE THIS COMPANY!!! Always SO HELPFUL IF I EVER HAVE ANY QUESTIONS OR CONCERNS! I REFER YOU GUYS ON A DAILY BASIS!
Response: Thank you for the positive review we're glad you're enjoying the services and referring us!:) Published on April 11, 2018
