Easy to sign up and pay as you go
Response: Thank you Eva for the feedback it's greatly appreciated! Published on July 07, 2022
Thank you for your service
Response: Thank you for being a great customer! Published on July 07, 2022
Very good service. Easy to use Portal, clear information and easy way to deposit your payments. The nofifications of the system are useful as well to avoid missong a payment.
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on July 07, 2022
Please connect service as soon as possible. Thank you
Response: Hello- General Time Frame for new connection is between 4-6 hours. Published on July 07, 2022
Easy set up and easy to pay on!!
Response: Glad we can make your service experience easy as possible! Published on July 07, 2022
The payment was very easy and fast I really recommend this company the best one..
Response: Thank you so much Ximena for the feedback it's greatly appreciated! Published on July 07, 2022
I am very disappointed with this company. I enrolled in a prepaid account. I was told nothing will change and now I am forced to add $75 or I’ll be charged an extra $5 if I add anything less than. I enrolled in prepaid to eliminate making large payments and rather pay as I go. At this point I’d rather have a bill because of all the reoccurring extra “convenience fees”. The only reason I have not cancelled is because of the etf (early termination fee). It started at a minimum of $25, then $40, and now $75. I am fed up.
Response: Deysa- your comment states you’re unhappy with the service since the company has changed their policy on payments. We do have options that will help assist you on avoiding that fee. The reason of these changes is all due to inflation that is causing the cost of electricity going up. We did hear out our customers comments and have done changes in order to accommodate with our customers. Please contact us at 888-963-9363 for more information of these changes. Published on July 06, 2022
I have been with this company for 5 years or more… ( SHAME ON ME ). When your on the go on work and home and get so occupied that you just pay your bills without reading them, that’s me. Till I finally noticed how high my electric bill was. For just being my wife and I, over $400 per month is too much. Payless charges $3.29 per day automatic and .19 cents per kilowatt and other hidden charges. After so many years of being a good customer, I called them to see if I can get a better rate ( fixed rate ) if I agreed on a contract. Her response was, Unfortunately we don’t offer that, the best we can do is sign you up for a year contract at what your paying now ????. What a way to treat a loyal customer. People DON’T EVER CONSIDER THIS INCONSIDERATE COMPANY ????. THEY WILL NEVER HELP YOU, THEY ONLY WANT YOUR MONEY… THIS COMPANY SHOULDN’T BE CALLED PAYLESS, IT SHOULD BE CALLED PAYMORE AND MORE AND MORE…. WHAT A TIP OFF YOU ARE. SHAME ON YOU ALL…
Response: Rosendo- your comment states you’re unhappy with the service as the company now cares about money. The reason of these changes is all due to inflation that is causing the cost of electricity going up. We did hear out our customers comments and have done changes in order to accommodate with our customers. Please contact us at 888-963-9363 for more information of these changes. Published on July 06, 2022
Perfect easy and amazing services to begin with
Response: We are proud to know that we meet your expectations and we are always looking to improvise our service. Published on July 01, 2022
its so funny especially this one Q: Did you hear what the foolish gardener did? A: The guy planted a light bulb and though he’d get a power plant.
Response: Thank you for rating Payless Power! Published on July 01, 2022
