Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
Easy pament methods but questionable about daily usage rates sometimes. Seems like more is charged when we are not even home and nothing’s running that when we are. Very confusing the estimated usage method. Don’t understand that.
Response: Thank you for your great feedback Jason!! Glad that you find the payment portal user friendly! The daily rates do fluctuate at certain times during the year when the supplier changes their rates. We do try our best to keep the cost down for our customers. We offer the flex pay discount when the account is above $35.00 the price per kilowatt goes down 20%. The other discount we offer is on the daily fees when the customer uses at least 17 kilowatts a day. If you would like to see the daily usage broken down into 15 minute increments we can email you that information or there is a free website called smartmetertexas.com that will show you that as well. We can also go over energy saving tips if you would like to contact customer service at 888-963-9363 or there are some on the website paylesspower.com. The estimated usage is not used very often but when it does happen it means that the tdsp did not send us the actual meter reads for that house so we estimate based on prior usage what the billing should be. When we do receive the actual meter read we either credit the account because we over charged or if we under charged the customer we add it on to their bill. We do offer payment arrangements if need be. :) Published on April 18, 2018
Like that its easy to make a payment by having my debit card info saved for me. It only took me 5 second to do. If your still logged in to the site.I think you guys need an app instead of going to the actual site, which I don’t mind but I think it’s easier going into the app.
Response: Melissa great news! Since you have already registered for the customer portal if you click the remember me box next time you log in going forward you can just click the link in your text message and it will route you directly to your account information. Thank you so much for choosing Payless Power! Published on April 18, 2018
I am on social security only, do you have a special rate for seniors?
Response: We appreciate the feedback Clemencia!! We do not offer any discounts except the flex pay discount when the account is above $35.00, customers get 20% off the price per kilowatt. We also have a discount on the daily fees for customers that use at least 17 kilowatts a day! Published on April 18, 2018
Really expensive during winter!
Response: We appreciate you taking the time for your feedback Menderisting!! We always offer the flex pay discount when the account is above $35.00. The customers get 20% off the price per kilowatt. We also offer a discount on the daily fees for customers that use at least 17 kilowatts a day! If you would like energy saving tips for the winter to keep the bill at a reasonable price please contact customer service at 888-963-9363 or visit the website paylesspower.com! :) Published on April 18, 2018
This well good cheap but a min balance
Response: Thank you so much for the awesome review Valerie! Published on April 18, 2018
Could be more professional
Response: Thank you Dylan for the great feedback!! We take customer service seriously so hopefully next time you call in you will see the difference from your last experience!! If you still feel like we are not being attentive to your needs the way you would like then please ask to speak to a supervisor so we can handle the situation accordingly!! :) Published on April 18, 2018
Have always been pleased with the service. Been a customer for a little over a year. Have recommended to many and will continue
Response: Thank you Julie for the fantastic review!! We love that you have referred us to your friends and family! We look forward to continuing to be your electrical provider and hopefully the people you recommend too!! :) Published on April 18, 2018
Great Prices and Service!
Response: Hi Beverley! Thank you so much for your fabulous review! :) We are so happy to provide you with the best service in the area! Published on April 18, 2018
Easy! No problems! Convenient daily reminder of how much is left on your account! Been with this company for 4 years. A+
Response: Thank you Carla for that amazing review!! Glad that you are able to use the tools we provide for all customers so user friendly!! :) Published on April 18, 2018
Super quick and easy! The daily account balance text is a really helpful communication to maintain my account balance. As a repeat customer, I highly recommend Payless Power!
Response: Thank you Chris for that lovely feedback!! We are pleased that you continue to be a loyal customer to us and we look forward to always being your electric provider!!! :) Published on April 18, 2018
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
