Sometimes I am not sure why my usage seems to go up. On the whole it is nice having a daily text message telling me how much is left on my account. I also like the fact that I get a text when I make a payment. Seems to be consistent with other peoples bills. I also like that it gives an estimate of days remaining. Very helpful.
Response: Thank you for your feedback we greatly appreciate your review. Yes ma'am depending on how the weather is you will see your usage fluctuate. With the weather being mild you'll see low usage days but here in Texas we have all seasons one whole week that days where we have freezing temperatures your usage may increase.We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible!! Thank you for being such a great customer! Published on April 16, 2018
Very easy to use, and cheap!!
Response: Thank you Katrina! We work hard to provide an easy and cheap experience for our great customers. ;-) Published on April 16, 2018
Easy to setup. Notification on daily balance and inexpensive!
Response: Rachael you ROCK! Thank you so much for being a valued customer! Published on April 16, 2018
Service has been great and so is the customer service. I have not had any problems with this company and it’s been great.
Response: Thank you Courtney for that fantastic review!!! We love hearing about satisfied customers and thankful that you chose us to be your electrical provider! :) Published on April 16, 2018
Very easy to make payments and able to know my usage everyday
Response: Our goal is to provide you easy and convenient service! We as so happy to know you are pleased! Published on April 16, 2018
Its so easy. Love the extra savings if maintain balance of 35.00
Response: Way to take advantage of our Flexpay discount!!!! We are happy to provide and easy and affordable electric service. Published on April 16, 2018
Very convenient to have daily reminders of the current balance. Also, having the ability to monitor daily usage is extremely helpful.
Response: Thank you Eric for that awesome review!!! We like to give the power of control over to the customers so they know how much power they are using and how much money they spend daily!! That way they have no huge bill at the end of the month and can spend their money on other things that might pop up! :) Published on April 16, 2018
You make it so very easy for me to pay my bill. Thank you!!
Response: You're very welcome Sam.Thank YOU for being a loyal customer. Published on April 16, 2018
This is the best pre pay electric company ive ever been with. They work with you with your payment. They give extensions and dont cut your lights off on the first day late.
Response: Kudos Lee for giving us that amazing review!! We are ecstatic to be your electrical provider and help our customers any way we can to ensure power is on at their house or business every day all day!!! Published on April 16, 2018
Service is great and account settings are too
Response: Thank you Cameron for that wonderful review!!! We pride ourselves in customer service and are happy that the updated website is easy for you to go into!! :) Published on April 16, 2018
