I like the fact I can pay it easy instead of having to get all my kids in and out the car just to walk in a store to pay a bill.
Response: Appreciate the compliment Brandi!! We are glad that the payment portal is such a great option for you and the family! :) Published on April 30, 2018
I have been with this company for a while now. I love all the changes.
Response: And we love you Lecretia!!! Thank you for letting payless power light up your life! :) Published on April 30, 2018
Payless power has the best customer service we’ve ever experienced! We’ve never had any problems. It’s easy to put money on the account and I like being able to see how much we’re using each day. We put $100 every month and we never seem to use more than $40 worth of electricity every month. (So we have a positive balance of $150-$170 every month). I was with another company about five years ago that wasn’t pay as you go and my bill was a little more than $200 every month and I barely spent any time in my one bedroom apartment. I can’t say enough good things about payless power. I’ve never been over billed and it was easy to transfer my credits from one account (address) to another. I don’t see why everyone doesn’t use it!
Response: Thank you Roy for that amazing review!! So glad you are our loyal customer and utilizing all the offers and savings we offer to all customers!! :) Published on April 30, 2018
I am satisfied with my services.
Response: Nichole- We strive on providing the best glad you are satisfied with your service. Published on April 30, 2018
Not the best light company but it’s okay
Response: Thank you so much for taking the time on providing this review, please let us know how we can improve. Published on April 30, 2018
Bill was changing up and down regardless of electricity use for a month..seemed like i complained once now it’s better..about 4 $ aday now..2 bedroom house
Response: Thank you for your feedback you are very important to us and we strive to bill our customer’s accurately. We will be happy to go over this issue with you to independently to confirm it with you. Published on April 30, 2018
Very convenient
Response: Thank you so much for the review. Please let us know how we can improve(: Published on April 30, 2018
I appreciate the ease of use and the ability of control due to daily alerts. I would like to see the daily amount added back to the daily alerts.
Response: Thank you Judy for taking the time to write that awesome review!!! We like to see our customers in control of how much they spend on electricity so there are no surprises at the end of the month! :) Published on April 28, 2018
Payments are easy to make
Response: Our goal is to make electric easy! Thank you for your feedback! Published on April 27, 2018
Wish we didn’t have to keep it to 35 to get the discount price
Response: Thank you for your feedback. We do apologize for any inconvenience this may have caused you. Please contact customer care to go over other ways to save! 888-963-9363 Published on April 27, 2018
