Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
Reseñas de los clientes de Payless Power
Transparencia, tarifas bajas todos los días y atención al cliente receptiva
La gente opta por Payless Power en Texas por su compromiso con la flexibilidad, la transparencia y la asequibilidad. A diferencia de los proveedores tradicionales, Payless Power también ofrece planes de electricidad de prepago que permiten a los consumidores controlar su consumo y sus gastos. Con opciones que no incluyen contratos a largo plazo ni comprobaciones de crédito, los clientes aprecian la libertad de gestionar su consumo de energía según su presupuesto y sus necesidades. Hay una opción de plan adecuada para cada tejano.
Además, la dedicación de Payless Power al servicio al cliente la distingue. Desde la sencilla gestión de cuentas en línea hasta una asistencia receptiva, los usuarios experimentan la comodidad en cada paso. Junto con tarifas competitivas y herramientas innovadoras para la gestión de la energía, Payless Power se perfila como la opción preferida de los tejanos que buscan soluciones eléctricas fiables y accesibles. Lee algunas de las opiniones recientes de clientes pasados y presentes de Payless Power.
Easy to work with and responsive if there are problems
Response: Hi Teri, Thank you for taking the time to share your experience! We’re glad to hear that you found us easy to work with and responsive when issues came up. That kind of feedback really matters. It sounds like you value clear communication and timely support—something we strive to deliver consistently. Knowing that this made a difference for you helps us stay focused on what’s most important to our customers. Published on July 10, 2025
A friend told me about how quick and easy the process was n I agreed it was
Response: Hi Jennifer, Thank you for sharing your experience! It’s great to hear that your friend recommended us and that you found the process just as quick and easy as they described. That kind of consistency is exactly what we aim for. We understand how important it is for things to go smoothly, especially when you're trusting someone based on a recommendation. Knowing we met your expectations means a lot to us. Published on July 10, 2025
Talking to Marissa was awsome help…she sorted my issue smoothly
Response: Hi Jai, Thank you so much for sharing your experience! We’re thrilled to hear that Marissa was able to assist you so smoothly. It’s clear that her support made a positive impact, and that’s exactly the kind of service we aim to provide. We truly value your feedback—it helps us recognize the great work our team is doing and continue improving. Published on July 09, 2025
No issues and no problem as long as you make a payment when the energy runs out. One good thing is they give u time to pay. And do payment plan.
Response: Hi Danielle, Thank you for sharing your experience with us. It’s great to hear that you’ve had a smooth time managing your energy service, especially with the flexibility of payment options. We understand how important it is to have control over your energy usage and the ability to pay on your own schedule. It’s encouraging to know that the time provided to make payments and the availability of payment plans have been helpful for you. Your feedback highlights what matters most to many of our customers—convenience and reliability. Published on July 08, 2025
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Response: Hi James, Thank you for taking the time to leave a review. We noticed your message, and while it was a bit unclear, we understand that a 3-star rating usually means there’s room for improvement. We truly value your feedback and want to make sure your experience reflects the quality we aim to deliver. If there’s something specific that didn’t meet your expectations—whether it was the service, product, or something else—we’d really appreciate the opportunity to understand more. Your input helps us grow, and we’re here to make things right or better moving forward. Published on July 08, 2025
Worse company ever I would’ve given it a 0 star if I could I regret choosing them They’re good at the beginning but after couple weeks the increase starts Thieves!!!! They’ll still charge u $30 and disconnect ur power even after making a payment nd if u call before disconnecting they’ll tell u they can’t do nothing nd go ahead disconnect u + charges That’s why I conclude their scammers !!!!!!!!
Response: Hi Jeanine, Thank you for sharing your experience. We’ve listened closely to your concerns, and it’s clear that the changes you noticed in your billing and service left you feeling frustrated and disappointed. We understand how upsetting it can be when your bill increases—especially after things started off smoothly. During the summer months, it’s common for electricity usage to rise significantly due to higher demand from air conditioning and cooling systems. This can lead to higher bills, even if your rate hasn’t changed. That said, we know that doesn’t make it any less frustrating when the charges feel unexpected or unclear. We also hear your concerns about the disconnection process and the timing of payments. That’s something we take seriously, and we’d like to look into your account to better understand what happened and see how we can help resolve it. If you’re open to it, please reach out to our support team directly at 1-888-963-9363 during standard business hours which are 9:00 AM to 5:00 PM with your account details. We’re here to help and want to make sure you feel heard and supported. Published on July 07, 2025
Be aware please with this company!!!!! They’re scammers they don’t charge you based on what you use but they charge you based on their plans If I could give them 0 star I would give them a big 0 star Don’t be fooled by the beginning!!!!!! The bill were low on the first month but after a month it started increasing they’re thieves!!! I’m not home all the time cause I’m a student nd work a full time job I was out of town for 2 days nd everything was off but they still charged me a lot They’re scammers
Response: Hi Jeanine, Thank you for sharing your experience. We hear your concerns and understand how upsetting it can be to see your bill increase, especially when you’ve been mindful about your energy use and time at home. It’s completely reasonable to expect consistency and transparency in your billing. One thing that often catches customers off guard—especially during the summer months—is how much the heat can impact energy usage. Even when you're away, appliances like refrigerators and HVAC systems may work harder to maintain temperatures, which can lead to higher consumption. We’d really like the opportunity to review your account with you and explain how the charges are calculated. Please feel free to reach out to our Customer Care team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM with your account details so we can assist you directly. Published on July 07, 2025
Easy to do yeah
Response: Hi Irene, Thank you for taking the time to share your experience. It’s great to hear that the process felt easy for you — that’s exactly what we aim for! We understand how important it is for things to be straightforward and hassle-free, and your feedback lets us know we’re on the right track. Published on July 08, 2025
Awful. Most expensive bills ever came from them and the daily pay is a pain. Customer service lacks general human concern and common sense. I had a few calls with them, but the last one was my contract was ending, got a new supplier, turns out I was a few days early. They were very clear they are charging me an early cancellation fee. I get there’s a policy, just silly to add that to the list of experiences with them over the last year over a few days. Would highly advise against Payless power. You pay so much more
Response: Hi Robert, Thank you for taking the time to share your experience. We hear your frustration regarding the billing, daily pay structure, and the early cancellation fee. It’s clear that your expectations weren’t met, especially after almost a year of service, and that’s understandably disappointing. We recognize how important it is to feel supported and understood when reaching out to customer service. Your feedback about those interactions is valuable, and we’re committed to improving how we communicate and assist our customers—especially during transitions like ending a contract. While our policies are in place to ensure consistency, we also strive to apply them with fairness and clarity. We’d like the opportunity to review your account details and see if there’s anything we can do to make this right or at least provide more context around the charges. If you're open to it, please reach out to our Customer Care team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM with your account information. Published on July 07, 2025
I thank you for your fast and convenient service
Response: Hi Jacqueline, Thank you so much for taking the time to share your experience. We’re glad to hear that our service met your expectations in terms of speed and convenience—those are two things we strive to deliver every time. It’s always encouraging to know when our efforts align with what matters most to our customers. Your feedback reinforces the importance of staying efficient and accessible, and we’re committed to continuing that standard. Published on July 07, 2025
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
