Fairly Straightforward and simple to fill out registration. I really need a longer term contract at this rate or lower but I’ll take the 3 mo if that’s all available for now. Thank you.
Rosemary R.
in Abilene
Publicado el October 27, 2025
Response: Hi Rosemary,
Thank you for sharing your thoughts! It’s great to hear that you found the registration process straightforward and simple — we always aim to make things as smooth as possible.
We understand how important it is to find a contract option that fits your needs, especially when it comes to long-term value. You’re not alone in wanting more flexibility at a preferred rate, and we appreciate you bringing that up.
We do offer longer-term contracts — including 6- and 12-month options — that may align better with what you’re looking for. To explore these plans and see what might work best for you, please give our Customer Care Team a call at 1-888-963-9363 during standard business hours (Monday through Friday, 9:00 AM to 5:00 PM). They’ll be happy to walk you through the available options. Published on October 27, 2025
Fairly Straightforward and simple to fill out registration. I really need a longer term contract at this rate or lower but I’ll take the 3 mo if that’s all available for now. Thank you.
Rosemary R.
in Abilene
Published on October 27, 2025
Response: Hi Rosemary,
Thank you for sharing your thoughts! It’s great to hear that you found the registration process straightforward and simple — we always aim to make things as smooth as possible.
We understand how important it is to find a contract option that fits your needs, especially when it comes to long-term value. You’re not alone in wanting more flexibility at a preferred rate, and we appreciate you bringing that up.
We do offer longer-term contracts — including 6- and 12-month options — that may align better with what you’re looking for. To explore these plans and see what might work best for you, please give our Customer Care Team a call at 1-888-963-9363 during standard business hours (Monday through Friday, 9:00 AM to 5:00 PM). They’ll be happy to walk you through the available options. Published on October 27, 2025
Fairly Straightforward and simple to fill out registration. I really need a longer term contract at this rate or lower but I’ll take the 3 mo if that’s all available for now. Thank you.
Rosemary R.
in Abilene
Published on October 27, 2025
Response: Hi Rosemary,
Thank you for sharing your thoughts! It’s great to hear that you found the registration process straightforward and simple — we always aim to make things as smooth as possible.
We understand how important it is to find a contract option that fits your needs, especially when it comes to long-term value. You’re not alone in wanting more flexibility at a preferred rate, and we appreciate you bringing that up.
We do offer longer-term contracts — including 6- and 12-month options — that may align better with what you're looking for. To explore these plans and see what might work best for you, please give our Customer Care Team a call at 1-888-963-9363 during standard business hours (Monday through Friday, 9:00 AM to 5:00 PM). They’ll be happy to walk you through the available options. Published on October 27, 2025
Simple to log in
Laporsha P.
in Spring
Published on October 24, 2025
Response: Hi Laporsha,
Thank you for sharing your experience! It’s great to hear that logging in was simple for you—that’s exactly the kind of ease we aim to provide. We know how important it is for things to work smoothly right from the start, and your feedback helps confirm we’re on the right track. Published on October 24, 2025
Would recommend to anyone who needs an emergency or easy electricity
Pilar B.
in Dallas
Published on October 17, 2025
Response: Hi Pilar,
Thank you so much for sharing your experience! It’s great to hear that our service was able to meet your needs—whether in an emergency or just for a simple setup. We understand how important it is to have reliable electricity when you need it most, and we’re glad we could be there for you.
Your recommendation means a lot to us and helps others feel confident in choosing a solution that’s fast and dependable. Published on October 17, 2025
Easy and convenient
Elizabeth V.
in Stamford
Published on October 15, 2025
Response: Hi Elizabeth,
Thank you for sharing your experience with us! It’s great to hear that you found the process easy and convenient—those are exactly the qualities we strive to deliver every day.
We understand how important it is for things to run smoothly, especially when time and simplicity matter most. Your feedback reassures us that we’re on the right track, and it helps us continue improving for all our customers. Published on October 15, 2025
Would recommend to anyone who needs an emergency or easy electricity
Pilar B.
in Dallas
Published on October 15, 2025
Response: Hi Pilar,
Thank you so much for sharing your experience! It’s great to hear that our service was able to meet your needs—whether in an emergency or just for a simple setup. We understand how important it is to have reliable electricity when you need it most, and we’re glad we could be there for you.
Your recommendation means a lot to us, and we’re always looking for ways to make things even easier and more efficient for our customers. Published on October 15, 2025
Easy to use, however usage is fluctuating even after consistent on use. Overall highly recommended.
Muhammad S.
in Sugar Land
Published on October 08, 2025
Response: Hi Muhammad,
Thank you for sharing your experience! It’s great to hear that you find the product easy to use and would recommend it—your feedback means a lot.
We understand how fluctuations in usage can be puzzling, especially when your habits seem consistent. Even small changes—like leaving lights on a bit longer or shifts in outdoor temperatures affecting your AC—can cause noticeable differences. These variations are completely normal and often reflect how responsive the system is to real-world conditions.
If you’d like, we can walk through your usage patterns together and explore ways to optimize consistency. Please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM with any questions you may have. We're here to help you get the most out of your experience. Published on October 08, 2025
I wish y’all could integrate Google pay as an option. On the website.thanks
Aaron B.
in Gainesville
Published on October 02, 2025
Response: Hi Aaron,
Thank you for taking the time to share your feedback. We hear you—having Google Pay as a payment option would definitely add convenience for many customers like yourself who prefer digital wallets.
We understand how important it is to have flexible and seamless payment methods. While Google Pay isn’t currently available on our website, we do offer several other ways to make payments, including:
Online through the MyAccount portal
Over the phone via our automated system or with a live representative (Monday–Friday, 9:00 AM–5:00 PM)
Cash payments through MoneyGram using receive code 14715
Your suggestion is valuable, and we’ve shared it with our team for future consideration as we continue improving our services. Published on October 02, 2025
Excelente y Rápido Atención y Servicio
Brenda M.
in Monahans
Published on September 29, 2025