Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
Reseñas de los clientes de Payless Power
Transparencia, tarifas bajas todos los días y atención al cliente receptiva
La gente opta por Payless Power en Texas por su compromiso con la flexibilidad, la transparencia y la asequibilidad. A diferencia de los proveedores tradicionales, Payless Power también ofrece planes de electricidad de prepago que permiten a los consumidores controlar su consumo y sus gastos. Con opciones que no incluyen contratos a largo plazo ni comprobaciones de crédito, los clientes aprecian la libertad de gestionar su consumo de energía según su presupuesto y sus necesidades. Hay una opción de plan adecuada para cada tejano.
Además, la dedicación de Payless Power al servicio al cliente la distingue. Desde la sencilla gestión de cuentas en línea hasta una asistencia receptiva, los usuarios experimentan la comodidad en cada paso. Junto con tarifas competitivas y herramientas innovadoras para la gestión de la energía, Payless Power se perfila como la opción preferida de los tejanos que buscan soluciones eléctricas fiables y accesibles. Lee algunas de las opiniones recientes de clientes pasados y presentes de Payless Power.
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Response: Hi James, Thank you for taking the time to leave a review. We noticed your message, and while it was a bit unclear, we understand that a 3-star rating usually means there’s room for improvement. We truly value your feedback and want to make sure your experience reflects the quality we aim to deliver. If there’s something specific that didn’t meet your expectations—whether it was the service, product, or something else—we’d really appreciate the opportunity to understand more. Your input helps us grow, and we’re here to make things right or better moving forward. Published on July 08, 2025
My bill has been almost twice the amount it’s previously been for the last couple of months and I’m on a fixed income
Response: Hi Kizzie, Thank you for reaching out and sharing your concerns. I understand you've seen your bill nearly double over the past couple of months, and that can be especially tough when you're on a fixed income. It’s completely reasonable to be concerned when your usual budget no longer covers what it used to. With the recent heat waves, many customers have experienced higher usage due to increased air conditioning needs, which can significantly impact energy bills—even if your habits haven’t changed much. We’d love to take a closer look at your account to see exactly what’s contributing to the increase. There may also be programs or tools available to help manage your usage or make your bills more predictable moving forward. Please don’t hesitate to reach out to us at 1-888-963-9363—we’re here to help you find the best path forward. Published on July 01, 2025
First week, we’ll see
Response: Hi Randy, Thanks for sharing your initial thoughts with us. We hear you—it’s still early days, and we understand that first impressions matter. It’s completely fair to take time to see how things unfold, and we appreciate you giving us the opportunity to be part of your experience. Your feedback, even at this early stage, helps us stay focused on delivering the quality and service you expect. Published on June 17, 2025
Easy process but cost too much
Response: Thank you for your review, Meteka. We are glad that you found the process easy to set up a new pre-paid account. Payless Power offers competitive rates on all of our pre-paid plans. You can visit www.powertochoose.org and review facts sheets to compare plans and prices. Please let us know if you have any questions or concerns by reaching out to us at 1-888-963-9363 during standard business hours Monday - Friday 9:00 AM to 5:00 PM. Published on June 09, 2025
usage rate is too high
Response: Thank you, Nakisha, for taking the time to give us your feedback on this important matter. Payless Power knows that understanding your billing is important for your services. Keep in mind, we charge customers based on the amount of electricity they consume, and the more use the more they will be charged. You can always see this amount via the daily messaging we send for your billing. If you have any further questions or concerns, feel free to contact us at 1-888-963-9363. Published on May 27, 2025
The rates could be cheaper but it’s definitely affordable and go to for immediate service.
Response: We appreciate your feedback, Andrea. We at Payless Power offer competitive pricing on our rates and are glad to hear that the rates we offer are affordable. If you have any concerns please contact us during business hours Monday - Friday 9AM to 5PM at 1-888-963-9363. Published on May 19, 2025
Nice friendly people looking forward to doing business with you
Response: We appreciate your review, and thank you for choosing Payless Power! Published on May 12, 2025
I can’t log in my account to view my usage and my balance
Response: Thank you for taking the time to reach out to us about this concern, David! We know accessing your online account is important to customers like you! If you need assistance with this, please contact us at 1-888-963-9363 Published on May 05, 2025
Lo único malo q no me avisaron y me desconectaron la luz y ahora pagué por no me callo el corre donde dise q ya no tenía saldo
Bueno pero podría ser mejor
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
