Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
I want to change my plan
Response: We appreciate you taking the time to give us your positive feedback!! Depending on how long you have been a customer there might be some options available to you. Please call in to our sales department at 866-963-9353 to see what we can do for you!! Thank you letting us be your electrical provider! :) Published on April 18, 2018
Sometimes I am not sure why my usage seems to go up. On the whole it is nice having a daily text message telling me how much is left on my account. I also like the fact that I get a text when I make a payment. Seems to be consistent with other peoples bills. I also like that it gives an estimate of days remaining. Very helpful.
Response: Thank you for your feedback we greatly appreciate your review. Yes ma'am depending on how the weather is you will see your usage fluctuate. With the weather being mild you'll see low usage days but here in Texas we have all seasons one whole week that days where we have freezing temperatures your usage may increase.We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible!! Thank you for being such a great customer! Published on April 16, 2018
Wish rates per kw to get savings was lower and what to keep it above wad lower # but for the most part satisfied.
Response: Thank you, your feedback is very important to us. Please note that Payless Power offers a bundled rate, this includes the energy charge, delivery and meters charges. By maintaining a balance above $35 you can save 20% off our standard rate. Published on April 16, 2018
It’s easy to manage.
Response: Thank You Katie for your feedback it's greatly appreciated. Published on April 12, 2018
I hate having to register just to make a payment!!
Response: We do apologize for any inconvenience this may have caused. With the new customer portal you do have full access to your account details so we did have to implement so extra security measures to protect your information however you should only have to register once and if you click the remember me box when logging in you can gain easy access through the link sent in your text. I do hope this information was helpful and we appreciate you being an amazing customer! Published on April 12, 2018
Easy to pay.. kind of expensive
Response: We love to hear that you find the numerous payment options we provide simple to use! We do also offer two additional discounts for all of our customers. One is the FlexPay discount where if you maintain a balance of $35 or more at all times you receive a 20% KW discount, and another is received by using more than 17 KW per day!! If you have any questions or suggestions feel free to contact us at (888) 963-9363!! Thanks so much for the great review!! Published on April 12, 2018
I don’t understand wy if I don’t rest and sleep at home every day ,the amount it’s the same all time
Response: Ariadna, We are sorry to hear that your experiencing this issue please reach out to our customer care dept. at 888-963-9363 so we can go over your usage day by day. Another resource you can use that is helpful to our customer is registering your meter at http://www.smartmetertexas.com this will show in real time what the meter is reporting. We hope this helps! Published on April 11, 2018
Would like to see a monthly statement
Response: Thank you Katrina for the review. Yes we do send monthly statements to your email please reach our customer care dept. at 888-963-9363 so we can set that up for you(: Published on April 11, 2018
Luke getting the text messages of usage an balance
Response: Thank you Erica for taking the time on providing this review. We are glad to hear that you enjoy the daily balance alerts, glad we could provide you all the tools needed to make your experience as easy and efficient as possible. Published on April 11, 2018
Easy sight…I like that I can keep track of it daily so it’s not a big surprise at end of month
Response: Thank you Leslie for your feedback. Happy we can make your experience with our service easy as possible!! Published on April 11, 2018
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
